Total mess.I bought high end Kenmore Elite.Turns out it's made by LG and only LG and Sears can fix(b/c nobody else can get parts) so they can charge inflated fees for visits and labour.The people who make the appointments are out of touch with contractor making repairs.They charge crazy per hour fee like a doctor or lawyer.I paid $265 in total for a $29 part to be installed and they think this is reasonable.Head office can't change bill b/c of independent contractor who writes bill.
- Approximate cost of services:
- $175.00
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