Punctuality: Arrived two days late for pick up. Delivered 10 days late. Quality: Email and phone response is non-existent. They often say they will call back and do not follow up. I had to track the movers in the truck myself by text message. They did not often respond. Price: Original quote for a one bedroom apt was less than half what I paid. They do not provide weigh scale estimates but just double the weight and charge double. You have to pay in order to get your items. There is no time to dispute. Follow up: The movers brought an item that didn't belong to me and it was to be returned. Two months later it has not yet been returned. I have phoned and emailed numerous times without any action being taken. They promise to call back but do not. Overall critique: I had some items damaged. An ironing board, an antique lamp and some art work. I also had two boxes of books that did not arrive. They offered to pay me $10.00 compensation. There was also damage to the walls at the apartment I moved from and I have not heard about that claim as of two months after the move. I would not recommend this company.
- Approximate cost of services:
- $1,300.00