Furniture is nice and the staff at the store are very helpful. The downside is their delivery service is the worst I have ever used. They contact you to book a day, and cannot give any sort of window basically anytime from 8am-8pm, so I had to take a day off work. The day before delivery they called and said they would show up from 6pm-8pm (not ideal because i have a infant but i didnt want to wait another week for delivery) so I took a day off for nothing, so now i had to cancel my evening plans to accommodate them which turned out to be a waste of time because they never even showed up after taking over three weeks to arrange the delivery. Needless to say we cancelled our purchase
- Approximate cost of services:
- $6,000.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?