Reviews

10/10

If you’re looking for a top sundeck company in the lower mainland and this is the first one you’re vetting, then count yourself lucky. We’ll never get back the hours we spent meeting with other Vancouver deck experts to quote on our Burnaby project, but we hope we’ll be able to save you the same trouble. Celsky Vinyl Sundecks & Railings was definitely the right choice for us. When my husband and I took the home ownership plunge with a fixer-upper (can you get anything else with these prices??), we knew it wouldn’t be easy. After nearly drowning in all the frustrations that come with major renovation, and vowing never to deal with another contractor again, we stepped out onto our patio to enjoy the summer and felt the heart-dropping telltale crunch of rotting wood beneath our feet. After a deep breath, we steeled ourselves for Round 2: Outdoor Match. Imagine our surprise when we found ourselves relaxed after just the preliminaries! We had a feeling we were dealing with the right company when Jim showed up to diagnose our aging deck. Clearly experienced, he educated us on what the problems were and offered practical deck repair solutions. He expertly worked within our limited budget and demanding timeline and with that, set the momentum for the rest of Project Patio. When Ken pulled into our driveway on Day 1 and delayed the initial pleasantries by getting straight to work, we knew the man meant business. For the next week, his team impressed us with their commendable work ethic and efficiency. If they took breaks, it must’ve been when I blinked! To our dismay, a painstaking operation of fibreglass removal exposed many pockets of additional deck rot that had been hidden by the original surface. This is when Ken’s attention to detail won us over. He could have very easily masked trouble areas without addressing them and we wouldn’t have been the wiser. Instead, he delivered on his promise to repair our decks as if they were his own, showing us and explaining his process along the way (with a shared library of progress photos, no less!). Needless to say, waterproofing our decks is now of paramount importance. Though we found Celsky’s Tufdek product very appealing, we opted for a liquid membrane application that leaves a seamless polyurethane deck coating of MasterSeal (formerly Sonoguard Base Coat) which we were happy to learn can bear even car traffic. When you see a deck contractor clearly proud of his own craft, you know you’re in capable hands. That’s why when Ken recommended we replace our equally aging and structurally unsound stairs, we didn’t hesitate to move forward with the added job. Now we have treated wood stairs built with 3 stringers instead of 2 and properly supported by sturdy legs that Ken playfully encourages us to bounce on. Though unexpected, the additional cost associated with the repair of hidden deck rot and a new set of steps was very reasonable and didn’t break the bank. Thank you Ken & Co., for beautifully installing our new fascia-mounted black aluminum railings (which look fabulous against our matching new deck flashings!), and building us the much safer stairs that lead up to the amazing sundecks to which you have breathed new life. We also greatly appreciate all the advice and recommendations for work we have yet to complete around the house. If only you did interiors, roofs, landscaping…everything really. Let us know when you diversify! ;o)

Approximate cost of services:
$5,200.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Angela and Morten received a box of Tim Horton's donuts because they were just too awesome. Liquid membrane project to renew and refresh their decks within their limited budget. We just do decks because that's what we do best!