Called Boonstra for a furnace tune-up ($132.99). Talked to the tech and was advised that it wouldn't be worth doing the tune-up, rather a new system was required. Received an invoice for a 'diagnostic' ($129.99)...three dollars less, and no work was done. My complaints were dismissed, and the customer service was extremely unprofessional. Won't be calling these guys again.
- Approximate cost of services:
- $130.00
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- Company Response
I am very sorry to hear about your experience and would like to help resolve the matter. Please feel free to call me at 905-689-7951. Regards, Craig Goettler