Such a bad experience. Paul Miranda is unreliable and unprofessional. We ordered a front door at the beginning of September and were told 5-6 weeks. After 6 weeks and many messages left for Paul, the contractor drove to the vendor to find out that they hadn't even started on the door. I can only assume by the shoddy final product that it was a rush job at that point. After my contractor went to pick up the door and called me in disgust, Paul Miranda said the door is perfect the casing isn't he will fix it but i will love the door. I didn't trust him because of the photos sent to members Paul rudely and dismissively gave me no other option but to take the door. It is now November, I have a 2 week old baby and no front door. When the door was installed it was obvious that it didn't fit the space. The door frame and glass frame don't match, the door frame isn't symmetrical, the right side of the frame tapers to the floorand the left side is straight. The door handle is 80cm fro. The floor. It looks hhorrible and this is the first impression of my house. We did a $40,000 renovation on the front of our house and now we have a shoddy poorly constructed front door. When we called Paul to complain he said we had to unistall the door and he would sell it to someone else. I can't imagine anyone paying $3500 for this poor quality workmanship. I also need a front door, not a big hole in my wall. Paul Miranda should offer to remake the door and replace the one we have when it is finished so we don't freeze all winter. He should stand behind what he sells and not yell and try to bully his clients. I would never recommend this company to anyone. I wish we dealt with Tony maybe we would have treated better and have better product.
- Approximate cost of services:
- $3,500.00