Gib-san Pools constructed a new pool; front and backyard landscaping ;new driveway. Pool constructed without proper backflow venting. Heater installed without fresh air supply. Water from driveway drains INTO garage. Granite slabs cracked in multiple places after 1 year. We were denied service for heater repair because we switched to another company ( 50% less costly) for yearly maintenance. Told we were not loyal customers. Beware of Gib San. Shameful.
- Approximate cost of services:
- $200,000.00
- What could this company do to improve their services?
- Show repect their customers
- Any advice to offer fellow homeowners facing a similar project?
- Find a different company and do your homework. Ultimately we have to depend on the knowledge and experience we are paying for. I am very disappointed in this company.
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