Reviews

10/10

The secondary heat exchanger went in my Payne furnace. Since the furnace was only 8 years old, I didn't want to replace it and after calling WWG Totaline (Wholesaler for Payne in Canada) I learned that the part was under warranty so they would provide a replacement part for free as well as a percentage of the labour. So, I started calling furnace repair companies to get an estimate. To my surprise, almost no one was interested in the work. Most of the companies refused to replace it and pressured me to buy a new furnace instead. Others said they would replace the part but wanted a crazy amount of money to do it. Almost as much as buying a new one. Thankfully, I came across Titley Mechanical! Yan also suggested buying a new furnace but agreed that replacing the heat exchanger made sense in my case since the furnace was not very old (8 yrs). When they (Yan and Alex) arrived at the house they were very professional, polite, and worked quickly. The heat exchanger was replaced without any issues and at the price quoted. Highly recommended company

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10/10

We have used this company a few times over the years to replace all the windows in our condo. Always a fair price, the installers are fast and polite, and Paul does an amazing job measuring the windows so that the new ones fit perfectly.

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10/10

This is the second time we have used Manjur and he didn't disappoint. We have also suggested him to friends that were doing home inspections. He explains everything from cosmetic to critical issues and gives his opinion on the necessity of fixing each. Very knowledgeable and helpful.

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Company Response

Hi Rodd,
Thank you so much for your review

10/10

Kevin and his team did a great job. The old air conditioner was a Kenmore installed by Sears Home Services 10 years ago and it never worked properly. We had Sears come to visit several times over the years with complaints of it not working properly but there was never a definite resolution because the original install was poor. Kevin was very professional. He came to the property, inspected, and gave a fair price for a replacement. After removing the old air conditioner, he showed us where there were problems that had caused the coil and line set to repeatedly freeze. The new Goodman A/C works great. Highly recommended

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10/10

I have been going to their store for years and always recommend them. They are a couple guys who love saltwater aquariums and have a mountain of knowledge. It's so much nicer than the big box stores and their prices are competitive. A+

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9/10

Overall, the experience was very good. The price was competitive and the guys did a great job. During the installation they were very professional and explained any questions we asked. The guys were very considerate of the owner's home; such as taking off their boots when coming into the house even while carrying a heavy slab of granite. The only change I would suggest is that we were not told that the countertop would be installed as multiple pieces and epoxied together until after we made a 40% deposit. It was explained that because of the shape of our countertop it was not possible to cut as a complete piece using one slab. We could purchase two slabs or they could cut multiple straight pieces in one slab and then epoxy the pieces to make the two L-shapes of our countertop. We would probably have gone ahead using just one slab anyway but it would have been nice to know this information during the quote stage so that we could make a more informed decision.

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Company Response

Thanks Rodd.

10/10

Fantastic. Manjur is very fair, thorough, professional, and friendly. I would highly recommend him and will use in the future. He provided us with a list of issues both serious and cosmetic. While explaining everything that was found in an understandable way.

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