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0/10

We purchased our home though Eastforest, in the Doon area of Kitchener. We have had nothing but issues with this house. It does not feel like a home. Today our kitchen hood fan was leaking, through the exhaust fan. It was raining today and now we have a kitchen flood. We had to disconnect the stove and turn off the power to the hood fan. Water damage that should not be an issue. We were mopping floors and wiping counters for hours and we ended up having to unscrew the hood fan and wipe the top of if off. They do not care about the homes they produce, just your money. Our basement stairs were not attached properly, two screw to hold a staircase?? The city came out and told us to evacuate the house, because during the construction of the neighbours house they covered our exhaust fans. They said there is a potential for a carbon monoxide leak. In addition the city worker disconnected the igniter in the basement, for the furnace in the winter. They tore the bubble wrap off the foundation of our energy star house while constructing the next door neighbours house. The city came another time and informed us that the gas line hook up was leaking for months, and they had to repair it. The house did not come with any towel racks or toilet paper holders. When the builder did supply them, they were rickety and silver and were not brass ones as originally indicated. We built a deck this year and the windows on the back of the house was not cocked. We noticed and the builder re-cocked it. The basement ceiling has these wood pieces that keep falling out from between the floor Joyce and are coming undone. The builder inspects the house not Tarion. Unqualified in my opinion. I have voiced my opinion to Eastforest and I was told to move, if I was unsatisfied. This is by far is the worst experience I have ever had in a home. I will not and will never own a Eastforest home again, and would never recommend them to anyone.

Approximate cost of services:
$4,500,000.00
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