Les is probably the most kindest and thoughtful repair man I have ever met. He went above and beyond fixing the problem as well as giving us advice on how to maintain our appliance. He was very quick with his work and was very knowledgeable. The interaction was comfortable and swift and he came during the time frame that he has given us. I would recommend him to anyone and I know I would call on him for other repairs. I find these anonymous reviews sorta unreliable since they are anonymous so here is my twitter handle @iknowkevin and you can see that i am real human being writing this review. Thank you Les!