I had the Crack Doctor come and install an internal french drain with sump pump in my home. The home is 65 years old with a block foundation, and I had a flow of water into my basement in the spring. Due to the slope of my property, only two walls were affected by the problem. I had more than one company come and assess the situation and the Crack Doctor gave me several options. They were clear that an outdoor waterproofing would be ideal, but I did not have the capital for 75 feet of external excavation, waterproofing, and remediation of the landscape. The internal option sounded good. The sales guy was knowledgeable and not pushy, which was nice. I booked the call and the workers who arrived were on-time and pleasant to have in my home. They were very careful about cleaning up their mess and giving me thorough updates about work completed on the project. At the end of the day, it has been money well spent with a bone-dry basement since the install, and a 20-year warranty which is transferable to the next homeowner.
- Approximate cost of services:
- $5,000.00
- What could this company do to improve their services?
- I sent a couple of emails after the service was complete with questions about my new product and did not receive a response.
- Any advice to offer fellow homeowners facing a similar project?
- This is a good option and was beyond my skill set (I do most repairs and home improvement myself). Got with a professional for sure.