Hi John, It has taken Teresa and I a few days to "recover" from the move and make a path between the boxes in our new home in Collingwood. I wanted to provide you with some feedback. We have moved several times over the last 30 years, some with moving companies and some ourselves (when we were younger and our backs were stronger). It doesn't seem to matter how far in advance we start to pack and plan, the move day is usually stressful, full of surprises and very tiresome. This one was no different in that way but the big game-changer for us this time was the crew that you arranged for us - Jason, Squeak, Aaron and Tyler. We have to say that we were very impressed with their professionalism, customer service and hard work ethic. They started early and finished late and never complained once, as a matter of fact they were smiling right to the end. They were very courteous and made every effort to make sure that we were comfortable and understood what would be happening next. There were a few issues that popped up along the way, like...we couldn't disconnect the stackable washer/dryer unit and it had to be carried upstairs and around a landing in one piece. Jason's calm response was "your problem is my problem, we'll take care of it!". The 6 foot dresser had to weigh in at 300 lbs. and they had to stand it on end up the same staircase to get it into our bedroom. Jason managed the crew very well, overcame issues easily and was always checking in with us to make sure that we were satisfied and offered suggestions for improving the flow of the day's events. We really appreciated his leadership. All in all, nothing but praise for the entire crew. Thanks for your help! Tom and Teresa
- Approximate cost of services:
- $3,000.00