Our basement was completely flooded. It took 3 days for insurance to show up. After they showed up 4 weeks later still no quote or resolution for our problem. Ivan from Grate drain showed up the same day we called him and provided us with an estimate dealt with insurance for us and within 2 ½ weeks had fully gutted our basement, waterproofed and installed a new back water valve. 2 weeks after the job was finished the first company that showed up asked us if we needed the work done lol Thanks to Grate Drain we were already enjoying our basement again. Cheryle Liliani, 2120 Rathburn Rd East

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