Gloria Klowak from Vaughan

Home Hardware did my entire roof nine years ago. This fall a shingle flew off and Home Hardware denied any responsibility for fixing it despite the grandiose fifty year warranty I have for parts and labour. I called Trevor whose company had the exact colour shingle and they replaced 3 shingles, pronounced the rest of the roof healthy and checked my eaves troughs for leaves . Good job!

The crew had 2 days where they were no shows. The drywall man they recommended has yet to finish the job (20 feet of drywall and 10 tiles, baseboard )in over a month. Chris the supervisor did not call back the way he said he would. The cement work they did was uneven. I think the system works, have not seen any water so far but the crew was surprised the salesman had not mentioned getting a better sump pump system .When I asked the salesman in the beginning , he said I did not need more than I had but what the crew suggested ..too late.. would have been a great idea. I would have liked the option to choose. The Dryshield staff were courteous, hardworking and clean. They just did not show up on the booked days causing me extra expense. I trusted their advice on the drywall man and regret it. My basement is not usable til this mess is sorted out.