Robert Simpson from Whitby

I had a furnace and AC installed. The AC had a refrigerant leak right from the start. They sent people over who basically just topped up the refrigerant. The technicians didn't even have a refrigerant sniffer to find the leak. The third summer they started missing appointments to look at the problem and just started wasting more of my time. They have been by 6 times since the install and topped up the AC each time. After dealing with this for so long I had to get someone from another company over to find the leak...he found it in about 15 minutes with a refrigerant sniffer. I called Air Solutions/Kair Energy to tell them where the problem was and all they kept telling me is they would call me back(they never did). So I was stuck with a $1000 repair from a different company who informed me that it was a terrible install as well. My advice would be to avoid this company as they do not honor their warranty.

Same story as the previous two reviews. This company does not honor their warranty. After many many phone calls its apparent they aren't going to do anything to fix the issue with my system. My advice...stay away from them.