Reviews

9/10

Our front lawn had been ripped up by raccoons due to a chafer beetle infestation and I called to get an estimate on ripping out the remainder of the lawn and laying down landscape paper and river rock. Thomas was pleasant to deal with and the quote was reasonable. The crew of three came early in the morning and did the job in one day! They are extremely busy in the spring/summer and we had to wait about two weeks before they could do our job but we are quite pleased with the results. I would definitely recommend them! By the way, the company is now located on Garden Avenue in North Van.

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Company Response

Thanks for the positive review!

10/10

We got 3 quotes and decided to go with Premium Fence (middle quote in terms of pricing). There's a fence calculator tool on the website which gave a decent ballpark figure and when Andrew came to do the on site visit, he was punctual, diligent, and able to answer all our questions. We made a specific request for the posts to go as deep as possible and chose the classic Wellington style. Once we accepted the proposal, Gina set us up with our start date as requested and answered the various questions we had up until our start date. Our build crew of two awesome guys consisted of Jim (the foreman) and Jared. They were both very friendly, polite, efficient, and professional. The hand built fence went up in an amazing two days and looks absolutely perfect. The craftsmanship is exemplary. Every step of the way, Jim made sure we knew what has happening and to interrupt if we had any questions or weren't sure why they were doing what they were doing. Once they started working, they had a build process in place that moved along like a well-oiled machine. They tidied up very nicely and the next step is for the disposal crew to take away the construction debris in the next day or so. The company has a great procedural process in place from start to finish. They made the entire experience easy and completely transparent. We would recommend them without reservation!

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10/10

After a record setting rainfall on March 29th, we noticed a water stain/drip in the upstairs bathroom ceiling near a skylight and bathroom vent. We feared the worst. Greg looked at the photos I sent and suggested replacing the pan flashings as they were 5 years old and the potential source. The crew was (and still is) super busy but somehow Greg managed to send Randy and Murat to us the morning of March 31 to check everything out. Luckily the leak was just a temporary situation from too much water in too short a time and the skylights themselves were not leaking. We replaced the flashings just in case and the inspection was all good. This group is the most professional, honest, and accessible home contractors we have ever used. We are repeat customers and will definitely use Crucial Roofing again when we replace the skylights in a few years.

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Company Response

Thanks Judy. Yes we are very busy at this time and in busy times like this we need to take advantage of geographic efficiencies to service as many clients as possible in the few dry days we get. So basically you were in the right place at the right time. I'm so glad you are happy with our work though. Thanks again and give us a call when you are ready to upgrade those skylights.
Cheers
Greg

10/10

We use the Champlain Heights Jim's Mowing. Mario has been maintaining our front and back lawn for the past ten years. He does a good job! Our service runs from around mid-April to mid-November. He mows, edge trims, and tidies up. If the grass is looking ragged from the critter pecks or is getting too mossy, he recommends a plan of action for us. Reasonable prices and dependable work. The Jim's are franchised - so make sure you're getting the right one!

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10/10

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Greg and Randy came to the rescue by fixing a leak in our concrete tile roof, on short notice, and just in time before the monsoon set in. Greg provided photos and a crash course in concrete roofing issues for us and did a very thorough inspection of the roofing system. They fixed the leak, shored up some slipped tiles, caulked a cracked tile, and pointed out an issue with a plumbing pipe which we were completely unaware. Excellent work at a reasonable price and extremely professional and pleasant. Six stars out of five!

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Company Response

Thanks Judy. That attic space vent was definitely a leak-waiting-to-happen.... and it didn't take much persuasion for you to recognize this.Thanks again and I look forward to coming back and giving you a no charge re-inspection in a couple years.
Greg