Reviews

10/10

We live in a 50 plus year old house and wanted a gas fireplace in the living room some 40 feet away from the gas meter. About 1/2 of the basement below is finished and I thought for sure they would need to get the gas outside and attach to the foundation below the siding or cut open loads of drywall. Sterling was able to fish the gas line through a heating bulkhead and over to the fireplace without a splice in the line. This save us $250 to $300 because the distance was shorter and they charge by the foot. He did need to cut a 10 inch hole on the bulkhead at the end and about the same in the floor beside the fireplace which is covered by the custom mantel. Protech submitted a permit and scheduled an inspection with the city. Installed on a Thursday, inspected the following Wednesday and Sterling was back the day after inspection to remove the test and do the final hookup. Less than 2 weeks from first contact until job complete.

Approximate cost of services:
$1,700.00
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Company Response

Thank you so much for taking the time to share your positive experience with Protech! We are thrilled to hear about the exceptional service you received from Sterling. It's impressive that he found a creative solution to install the gas line without the need for extensive and costly modifications to your home.

Your detailed account of the process, from the initial contact to the final hookup, speaks volumes about the efficiency and professionalism of Protech. We appreciate the transparency in mentioning the cost savings due to the shorter distance and the strategic approach taken by Sterling.

It's also reassuring to know that Protech took care of the necessary permits and inspections, demonstrating a commitment to safety and compliance with local regulations. The quick turnaround time, from the first contact to job completion in less than two weeks, reflects a high level of responsiveness and dedication to customer satisfaction.

We are delighted to have played a part in enhancing your home with a gas fireplace, and we hope it brings you warmth and comfort for many years to come. If you ever need further assistance or have additional home improvement needs, we'd be more than happy to help. Thank you for choosing Protech, and we look forward to serving you again in the future!