They showed up 45 minutes early after they were told they wouldn't be let in until a specific time as my wife had to take children to school. They told her the furnace needed to be cleaned and that it looked like it had never been done. (I had someone I trust clean it while I watched less than a year ago). They charged her an extra $150 for this "service". She was assured the furnace would be tested before they left. When I got home the furnace was not working. They actually took the safety switch off of the furnace! There is absolutely no way this part could fall off or just go missing - someone would have to physically remove it. This took place on September 15th, it is now October 13th and after almost daily phone calls and or e-mails I have had no response what so ever from these "people". Who takes a part from someone else’s furnace for no apparent reason??
- Approximate cost of services:
- $375.00
- What could this company do to improve their services?
- They should get in their truck and drive really fast - into a bridge, towards an oncomming train, off a cliff, etc.
- Any advice to offer fellow homeowners facing a similar project?
- If there is no one other than Blackwell available - burn your house!