Amit Ohiri has been my IT technician for 4 years and dealt successfully and conscientiously with all problems in my computer system. His charges are reasonable, he has given me free advice and does not charge for minor matters. He replies promptly to messages. I believe that he is interested in expanding his business to offer services to seniors in their homes. Part of his motivation is a concern that seniors should receive a thorough analysis and explanation of their computer issues, and not be charged excessively. He is a considerate person who communicates well and goes beyond his obligations to assist. These qualities are important, in my opinion, in working with seniors who may have difficulty hearing or less technical knowledge than some younger people.
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- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Hello Charlotte. Thank you for the review. I simply believe that if I was a customer and I wanted a service, then I would like an explanation that I could also make sense of before I could agree to having the service executed. I believe that one should treat another the way you would expect to be treated yourself. Money or billing is not a priority because without trust, there can be no business or prosperity. I am very happy to serve clients such as yourself and thank you again for your trust in my services.