I can sum up my experience with Rigid Frame in one word - exceptional. When we discovered we had unexplained cracks in the bricks of our home, Rigid Frame took the time to complete engineering studies to understand the problem, then patiently worked with us to identify a solution that would fit our needs and budget. Once a plan was in place, they handled every aspect of ensuring the right permits were in place and that work was carried out according to the plan and schedule. We were amazed by their quick progress and the quality of the workmanship. Throughout the entire process they were patient, communicative, and provided top-level customer service. We love the changes to our home and would work with them again anytime. Highly recommended!
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- Company Response
Thank you so much for taking the time to share your experience with Rigid Frame. We are thrilled to hear that you found our service exceptional and that we were able to meet your needs effectively.
Addressing structural issues in a home can be a daunting task, and we are pleased that our team's commitment to thorough engineering studies and collaboration with you resulted in a successful resolution. We understand the importance of identifying solutions that align with both your needs and budget, and we're delighted to have met your expectations on both fronts.
It's wonderful to hear your positive feedback about our attention to detail, quick progress, and the quality of our workmanship. At Rigid Frame, we take pride in delivering top-level customer service, and we're glad to have made a positive impact on your home.
We appreciate your kind words and your recommendation. Should you ever need our services again, please don't hesitate to reach out. It was a pleasure working with you, and we look forward to any future opportunities to assist you.
Rigid Frame Structural Engineers Inc. and Architects