AVOID! They recommended drilling 2 holes in each of our 5 double glazed bay window panels. While doing so they poured some dirty liquid in between the panels causing the permanent stain in each of the windows. Now the windows look dirty, the stains are inside and can't be cleaned. I contacted them several times - no response. I got the second opinion: the drilling of the holes was a stupid idea and destroyed good windows, the dirty residue can't be removed and I need to replace the panes. Cost - 6000$. Adding the 1,400$ I already paid for their terrible job, I have been conned out of over 7,000$!
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- Company Response
Hi Alina, Sorry to hear about your terrible experience!!!
We are located in Ottawa, Ontario (bayviewwindows.ca), but there is also a Bayview Windows near Toronto, Ontario (bayviewwindows.com) - we are not affiliated with them, and we do not fix broken IGU seals, we only replace them.
We do not service Scarborough or anywhere near Toronto, I believe you are reviewing the wrong Bayview Windows.
Regards, Rob Fenn, President.