I hired Vertex to renovate a bathroom. The millwork was ok but their trades were completely incompetent. Other than the plumber who was great. The shower was supposed to be the centre piece of the reno but they were not able to install properly for starters an it took them months to fix it so there was no flooding, but most importantly, they failed completely to do proper grout. A basic. See below for photos of the grout after 3 visits to fix. shockingly bad. Avoid at all costs. Expensive, unreliable and incompetent.
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