Should have seen the warning signs. Went to store and picked out all the products. They wrote only one product down. Gave 50 percent deposit. A week before job they still had not come to take measurements and got a call that they will have to delay a week because they are behind. They set up an appointment to take measurements didn't come or call. I called they set another appointment with a 4 hour window and came 45 minutes after that. Then came to cut out old stairs and made a mess and stored waste in my garage. Well it goes on and on. The 6 to 7 day project was not half done on day 18 when I said no more. I had another company come in and four that what was done was wrong. Stairs not level and the 3 post that were installed were out by 3/4 8nch from plum. District Stairs us telling me 5hat I owe them money. Never happening
- Approximate cost of services:
- $10,000.00
- Company Response
Martin Krull is spreading false information and he actually owes District Stairs money. In fact, most of the work was done and when the guys showed up for the last day to have things finished up, he refused to give them access to the house. He has since received a legal letter and he has asked District Stairs to repay a portion of what he owes but District Stairs continues to refuse his settlement offer.