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10/10

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

My renovation project was quite extensive and involved the complete overhaul of our 4 bedroom income property. This included a kitchen, 2 bathrooms, a living room and basement. We had hired a different contractor at first who began the project by gutting the place after receiving a significant deposit. Once the place was gutted, this guy disappeared and could not be found. We then found 310-RENO. Mike and Sean's crew have a strong commitment to their clients and their customer service skills exceed most organizations that I've come across. They were very detail oriented, organized, communicative, and patient. These guys were always researching the current and best practices for each step, and I can admire that dedication from any professional. They were both very understanding and made me feel very comfortable throughout my paranoia that developed from our previous experience. From a property owner to other owners looking for a honest contractor, I highly recommend this company. You can definitely put your confidence in 310RENO and be worry free. I couldn't be any happier with a contracting firm.

Approximate cost of services:
$85,000.00
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Company Response

Your project was abandoned by one of those dirty contractors who give all contractors a bad name. If there is one thing I can't stand, it's a dishonest and selfish individual who calls them-self a contractor. Your place was in a horrible condition when we arrived and Sean and myself felt very bad for you. We wanted to ensure that we could rectify your situation the best way possible. So we did do a lot of research to ensure we could fix you up the right way. I am happy you acknowledged our continual practice to keep ourselves updated on the latest and safest practice for each step. I believe each professional can never know too much at any point in their career.
Nina, thank you for such a kind testimonial of our work and we look forward to working with you again.
Thanks, Mike and Sean.