The quality of work was very poor and looked more like a DIY attempt vs. professional work. The wood on the door post has a big crack, the door jammed, and the borders were made up of many pieces put together in an untidy, unfinished manner. From both an aesthetic as well as a functional viewpoint the work is lacking, and unacceptable for professionals. Given the quality of work the deck will not last many seasons. Furthermore, when given the job the lattice was clearly originally white - an unpainted lattice was put and then my parents were quoted an additional fee of over $1000 to paint it. We hired another painter who gave a more reasonable cost, but still an added cost to the original project. I sent an email alerting my concerns about the quality of the work and got no reply. The experience has been very disappointing.
- Approximate cost of services:
- $5,000.00
- Company Response
We appreciate all feedback for our services, even when it is criticism. While we disagree with the characterization of the issue, we understand that you were not happy with our services, and apologize for the inconvenience you experienced. We do our best to make our clients happy, and provide high quality work for fair prices.