Reviews

10/10

We had a new high-efficiency furnace and AC unit installed (previously no AC). James was wonderful in answering any and all questions we had about each unit. Any emails sent out were returned within 24 hours, which for us, was a wonderful experience as these days, customer service sometimes takes a back-seat to making the sale. With Natural Choice Heating and Cooling, customer service is the reason we chose them. On the day of installation, great care was taken to not damage any flooring or materials in our house and all excess materials and mess was quickly cleaned up. Any additional "unforeseen complications" were quickly taken care of at no cost to us. The time spent by James to go over our concerns and questions lead us to trust in his product as well as his team during the purchase and installation of our units. We would highly recommend this company to any first-time or veteran Furnace and AC buyers, especially those who want to see true customer service! Thank you James!

Approximate cost of services:
$5,000.00
2 of 2 people found this review helpful.
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Company Response

Pleased to hear your thoughts on our service Adam, we know that day to day there can be unforeseen things that come up and we quickly address them while never increasing your costs.