Reviews

10/10

We have done multiple renovations over the years, this was our first renovation with Chris and Bill of 3 Stones Custom Homes and our best experience. During the initial interviewing process 3 Stones was highly professional. They did a thorough walkaround, listened to our key requirements, and prepared a detailed budget and timeline. Communication was great for both my husband and I. With 3 Stones, we used a time-and-materials contract instead of the more typical fixed-price contract. All renovations have surprises and unforeseen issues after the demolition starts and these can cost extra regardless of the type of contract. A time-and-materials contract can be more effective when a homeowner and contractor are collaborative, mutually trustworthy and decisive. The original projected 7 month project was fully complete in 7 months + 3 weeks, despite Covid issues and material availability issues due to supply chain disruptions. Throughout the renovation process, we met with Chris and Bill at least every 2 weeks. They provided detailed times when decisions were required, construction alternatives when various issues arose, useful recommendations based on their past experience, and typical costs associated with the alternatives. As our renovation happened during Covid, there were a few estimates that were off that could not have been anticipated, but Chris and Bill were effective at helping find reasonable alternatives in each case (e.g. substitute joist type, different vendor, modifying an existing fireplace, etc). At all times we felt we knew how, where and when money was being spent. This approach let us work out details and changes on the fly that resulted in a much more effective and great-looking renovation. They continue to follow up effectively on details after project completion. Chris and Bill are highly experienced and have great long term relationships with their trades. They are highly people-focused and a pleasure to work with. We are highly satisfied with the result and highly recommend Chris and Bill. We feel lucky to have worked with them.

Approximate cost of services:
$100.00
2 of 2 people found this review helpful.
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Company Response

Bayla, thanks for your review. It was great working with Richard and yourself! Wishing you many happy years in your new home.