The Dynasty spas in Red Deer has got the worst customer sservice available. They are rude and do not return phone calls. Rochelle, the owner is always to busy to talk to a person or call back. We had warrenty claim for a coverin March 2012 and finally got it Sept 2012. after waiting so long, the foam inside the cover became sturated and so heavy it took 2 people to open and finally we couldnt use it. There was always an excuse as to why it was not in. finally in july I was informed 4 weeks and finally got it Sept 22. I would not recommmend purchasing a tub or anything from them.

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