Barbara Leigh from Burnaby

Why did I choose Prorise Painting ? Painting companies are a dime a dozen and many of them talk like they do quality work but this is not always the case. When I don’t know who to call for a job I start with the Better Business Bureau. My second criteria is that they are Canadian and local – a relatively small company with a name to protect and one who is based in my community or close by. This led me to Prorise as one of my options. I was impressed by their website and called for an assessment. Joseph (the owner) responded to my call and set up an assessment appointment promptly. Joseph impressed me as a sincere, knowledgeable and educated young man with a strong focus on quality of work. Did the company meet my expectations? Prorise more than met my expectations. Joseph wrote a clear and detailed contract that he reviewed with me and set and maintained a time line for the job. He sent a team of 1 – 4 painters for the 4 days of the project who, like Joseph, had a good work ethic and were respectful of person and property. Each day the team would explain what they were going to accomplish and at the end of the day review what they anticipated doing the next day and when they would arrive. If something unexpected prevented them from arriving on time – they called. My basement flooded at the same time the painters were here and it was nice to see each company respect the needs of the other – it made it so much easier for me! After signing the contract Joseph became aware of a new paint product he wanted to evaluate. Although this product was more expensive than the paint we had agreed upon, the company absorbed the difference in the name of discovery learning and quality. My new paint looks great. Clearly, I would not hesitate to refer Prorise to anyone who asked.