Lily in Vancouver

Not a good ezxperience! The quote and estimate was approx. 4 hours, but the movers were so slow that it took 8 to 9 hours to move a small one bedroom apartment. The movers took a few smoke breaks that caused a lot of delay in my move, which I ended up paying. It took their truck more than one hour to get to Coal Harbour from Robson Street on a Sunday morning. I was charged double what i budgedted and what it hurts more is that I called and complained. The lady who responded the phone, and claimed that she was a decion maker, said she would have her boss call me back and they did not even care to call.