Dave came to install a new thermostat but noticed that the house was not cooling down after initial setup. He offered to take a look at the unit to find out if there was any underlying issues. He was patient as I made contact to see if I already had a maintenance package to cover the service and quickly got to work ensuring we had AC during the heat wave. I am thankful that he was a qualified individual who knew more than how to install a thermostat.

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