sue in Toronto

My experience of this company is that they are unprofessional and administratively inept. the actual work may be acceptable but Livia is hard to work with. i.e. arriving to meetings late, without drawings, asking me to photograph my yard and mail her photos while she is in my yard because she forgot her camera, calling 2 hrs. before installation to say they couldn't locate matching stone and the piece de resistance, making accusations of nonpayment and disrespectful attitude.