We first met Diego which was a great person to deal with from day one. His ideas and design as well as his professionalism was fantastic he always stood up for any of our needs or concerns. We started these project with some difficulties , mistakes and mismanagement from one of the project managers in charge at that time. we knew that this was NOT a reflection of Harmony basements standards or Diego's code of ethics. We like to say that even though we had a rough project and mistakes along the line. harmony basements came and showed us that the final product was more then just to finish the job, but to satisfied our needs in all aspects of the project. We like to say that no matter what is done to a basement or any project, the principals and ethics have to be applied to satisfied the demands and needs of the client. We know that harmony basements has the standars and professionalism that the industry is lacking. We have called Harmony Basements again after a year and a half since our basement was done because we are confident that they will take care of us as they did before. We would definitely recommend Harmony to anyone. Anna and Paul.
- Company Response
Hi Paul and Anna, thanks for sharing your experience and photos of your basement, it looks very nice! sorry for the miscommunication issues that project manager Leo and David one of his site supervisors had at that time that caused some mistakes, that were rectified immediately.
Over the past year and a half, our company's sales increased by 85% - our project management processes have improved and our web-based building tracking system app is better than ever, to help us keeps comunation very transparent. This is why we standing strong like never before.
We're happy to hear from you again!