Yvonne S Cheng in Burnaby

We've put our large renovation project on hold for now, but wanted to write a review about our experience with ecowest. Was recommend to them by a friend who just started working there. Contacted them and Aaron came by for a quote. Liked that they were very professional and quick to reply with all emails. Never had to wait more than a day for a reply, unlike other companies we were considering for the project. Aaron was very friendly, knowledgable and you could tell right away he's someone who enjoys what he does and is very good at it! He gave us a number of good ideas and even told us about things like redoing insulation in the roof area which would qualify us for a grant and would only end up costing us a few hundred dollars, but would help us save on energy costs. This is when i new he was good! What i really also liked about eco west was that the quote came in a nice pretty package with tons of details and even nice diagrams! So you can tell they take their time and ensure everything is 120%. Aaron also explained how costs were transparent since everything was factored into the pricing, so nice to know. With all the glowing reviews and my own personal experience wouldn't hesistate to use them!

making an appointment was pretty quick and painless, although took 2 tries to unclog pipes (from upstairs toilet) which was backlogging into downstairs shower. So had to pay for 2 visits. Don't know if it's standard practice to tack on 1/2 hour travel time even though it takes 5 mins to get to my place from that location. Plumber who came by was ok, not really personable but did the work. Nothing to rate 4/5 stars for.