I called a couple of Urban Barns looking for a certain thing that I wanted VERY badly!! I didn't have the best of luck with the Managers i spoke to.......BUT when I finally called the Stoney Creek location and spoke with the Manager there (Alex) I was EXTREMELY happy!!! She went far and beyond to help and to try to find me what I was looking for! I spoke with her quite a few times over a number of days and in the end I purchased what I wanted so badly!! Alex comes across very cheery and helpful and seems to know her stuff and enjoy her job. I would most definately recommend the Stoney creek store to all I know!!!!! Way to go Alex....there are not many people who work in retail who will go out of their way anymore!!!! Thanks a lot!