Julie in Port Moody

Hours late, no permit given with hot water tank, soldering job is laughable, would not correct it. Difficult to deal with and condescending when I pointed out that other water tank companies get city permits for customers. Did not sign and date stickers on tank and furnace service, do not appear to take responsibility. Water under brand new hot water tank--see photo. They came back to tell is "that is normal" without investigating issue.

When I simply asked for more information of where a leak was found (which bathroom and which area) Jeff from James Dobney, replied with "do not contact me again! It is not myresponsibility to tell you how to repair your home" which makes his inspection report much more suspect. Sept 6 2018.