Reviews

0/10

Worst service! Going through a move is difficult enough and then going through personal issues/separation on top of a move is harder but counting on a good mover is helpful but not from this company - they come to your home and provide you with a quote and say timeline is to tight even with ample time (6 weeks) then they pressure you into leaving a deposit or they cannot secure your date. They give you a bus card with the deposit you leave and not a proper list - they tell you not to go with a flat rate service so they can gouge you to pay more. In the end I did not use their service and they kept my money saying I can use it later but they would have to come back and re quote me (for less than half the stuff they were originally moving/downsizing to much smaller scale ) so this should have been less money not the overpriced fee they were charging. They said with a 3rd level it will cost more - absolutley not a professional company with proper fees - do not recommend - do not use this company. FRANCO I hope you enjoyed dinner on me with my hard earned money!

Approximate cost of services:
$100.00
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Company Response

Hello Mellissa,
We are very disappointed to hear that you feel this way about our company. Our goal here at Aleks Moving is to make sure that all of our clients experience a stress free and hassle free move. Everything we do from the moment we book an estimate to the moment we book a job we are honest and fare with our prices and how we operate as a moving company. Unfortunately Mellissa you didn't even use our services. Otherwise you would have witnessed how hard our professional movers work in order to get you from your old home to your new home and how well we accommodate every client and every move. We never pressure our clients into booking/ leaving a deposit they are not comfortable with. You should always take your time in deciding what moving company you want to go with. The decision is yours to make in the end. We have a strict non - refundable policy once you do make the decision to book with Aleks Moving and leave your deposit to secure your time and date. This is a normal business procedure for moving companies. MELLISSA, consider actually using our moving services next time.