Red Shield Waterproofing

Toronto ON M9W 3Y9
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Jordan in Toronto
Jordan in Toronto
3 reviews Toronto, ON

Leaks in basement wall

I hired Jacob of Red Shield Waterproofing after posting my project request on HomeStars. He replied promptly to my posting on the website and by phone and was very flexible when scheduling a free estimate.
My wife and I found small puddles of water on our laundry room floor in the basement twice during the summer after heavy rainfalls but did not know the source due to the wall (which faces the backyard) having drywall over it. The house is 40+ years old but we have been owners since 2019.
Jacob came to assess and cut out small sections of the drywall to try and find a crack to no success. He was very eager to help us out right then and he wasn't even hired yet. After we decided to remove the drywall, and from running water outside found problematic leaks as well as a long concerning crack, Jacob came right back the very next day and even discovered an issue with our foundation outside under patio steps which was causing one of the leakage spots. He gave us a fair estimate and after hearing other offers from companies we hired him.
He found time to come back a couple days later for a two-day job (Sept 25/26). He arrived when he said he would. He was efficient and hard working (didn't even want to take a break!) and was willing to answer any questions we had. He filled multiple cracks as well as over a dozen exposed tie-rod holes inside, while patching and caulking under our patio steps outside.
He was friendly and came fully prepared and cleaned up after himself. He was always available by phone from responding to my posting right up to job day. Definitely recommend Red Shield Waterproofing.

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Company Response

Thank You Jordan for choosing Red Shield Waterproofing and taking the time to write this review. It means a great deal to us and It's always very encouraging to hear kind words from the satisfied clients like yourself.
It was a pleasure to work on your project
Thanks again
Wish you the best