We had sewage water backup in the basement Sunday night. George came at 7:00pm and locate the spot that is blocked in a very professional and efficient way. He has a camera which can go inside the underground pipe and show the video on a monitor. With this equipment, we can see the problem clearly and George also provides detailed explanation of how to fix the problem. There is no guess and uncertainty throughout the process. We fully understand the problem and fully trust his professional advice.
We made an appointment for him to come and fix the problem on next Tuesday. He showed up on time with his man. When they do the work, they are very careful not to leave dust and dirt on the way they pass. In the end, he ran the camera though the pipe again. And we can see clearly on the monitor that the problem is gone and water run smoothly inside pipe. We knew that we can rest assured that we wont have the hassle in the future.
George is amazing! He is prompt, professional and trust worthy. He does his job to the best possible level and communicates with great clarity. He will be our go to plumber in the future.
