CleanerVest, Quick Moving, HomeMore Services

House & Apartment Cleaning
Toronto ON M4W 3C7
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HomeStars
House & Apartment Cleaning
CleanerVest, Quick Moving, HomeMore Services
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91%

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Reviews by rating (past 12 months)

Reviews for CleanerVest, Quick Moving, HomeMore Services

Average customer rating:
9.6 10 (35 reviews)

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Raymond
Raymond
5 reviews Toronto, ON
10/10

Deep Cleaaning

At first I was not sure as Their best cleaner Lisa was not available. However Ian ssured me that Sevi was excellent. Sevi was very pleasent and did an excellent Job. Sevi was very thorough and everything she touched was spotless.
I would definitely call Ian should I require any cleaning in the future.

Approximate cost of services:
$225.00
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Meldcharme in Calgary
Meldcharme in Calgary
2 reviews Calgary, AB
10/10

Home cleaning services

Ive been using them for a few months and have been pretty happy with them. The schedulers are very accessible and were quick to correct some earlier miscommunication issues. The cleaners have always done a great job - very happy with them.

Approximate cost of services:
$210.00
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Company Response

Thank you for the awesome review!

Private User
Private User
Private User reviews Toronto, ON
7/10

Residential Move

It was a quick and easy move. The people were great - very responsive. The overall experience made moving less stressful.

Approximate cost of services:
$550.00
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Company Response

We appreciate the review you have posted. We would just want to know what we need to achieve a 10-star rating from your perspective because anything lower decreases our overall rating which may have ill effects on our business. Thank you.

Anthony in Toronto
Anthony in Toronto
0 reviews Toronto, ON
10/10

Speedy, Attentive and Friendly

I found Cleanervest via Homestars which put me in touch with Ian and Lisa. Both were super attentive the entire process, communicating with me via text, email and through the homestars web portal. Lisa was thorough with her clean and generally a warm and friendly individual. Big thanks to both for getting my place deep cleaned in record time. Would recommend. Will book again in future. Cheers

Approximate cost of services:
$226.00
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Company Response

Thank you Anthony for the wonderful review!

Private User
Private User
Private User reviews Mississauga, ON
10/10

Moving services

The service was exceptional. On time, professional, quick, accommodating and no damage to anything! I will definitely use them again and I highly recommend them.

Thank you for making our move stress free!

Approximate cost of services:
$235.00
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Private User
Private User
Private User reviews Toronto, ON
10/10

Moving with Quick Moving

We had a great experience moving with Quick Moving. They were quick, on time, on budget and great guys who were doing the move. They were flexible when asked for favours and they gave us service with a smile. We would definitely recommend Quick Moving to others. Thank you!

Approximate cost of services:
$1,000.00
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Irisa in Toronto
Irisa in Toronto
1 review Toronto, ON
0/10

Not what they used to be

Terrible. I used Quick Movers for my past two moves and they were phenomenal. It made sense, therefore, to hire them again. But after speaking with customer service and management, I learned the company got acquired by HomeMore and suddenly, our mental duress all made sense.

There are many things I could say. In short, we are incredibly angry and disappointed. Read on if you want more details, but TLDR: go with someone else unless you love paying hundreds to undergo stress and trauma.

Previously, they sent three guys, a huge truck, tarps, covers, and dollies to move one bedroom, a couch, and a TV. So why on earth would they send two youngsters with poor spatial awareness, no covers, a UHAUL truck, a single dolly, and a general sense of weariness to move an entire three bedroom apartment? The math isnt mathing. I even spoke with the guys so I could understand the situation. They were inexperienced and had no idea what was going on. On top of that, they arrived late and asked me for water lmao. We were going to offer some anyway but if your job involves physical labour, surely youd know to bring water?

Despite having quick in the name, they moved at a snails pace, going over our quoted hours. They ignored all the signage and labels, and we had to helicopter-parent them because they were putting things in the wrong places. If we didnt watch them, they would stand there and chat. Once, they didnt expect me to be waiting for them outside the elevator because they were resting their feet on our things and immediately took them off when they saw me. And as a result of them packing the truck poorly and without any strategic thinking, they had to make two trips. On the second trip, I insisted on going back with them in the truck. Im glad I did because I literally saw them type the wrong address into the GPS, despite having been there only two hours ago.

I saw them try and jam my table through a door frame that was clearly not wide enough. I witnessed them scratch my walls by casually swinging things around. I watched them drop a bed frame. I think I started laugh-crying a bit at one point because I couldnt believe what was happening.

We had to follow them around to make sure they did their jobs. And when we were forced to realize that we couldnt trust them to do things properly and efficiently, we started moving things ourselves. Yes, you read correctly. We hired movers but did the work ourselves. Youd laugh-cry too.

Oh, you thought that was it? When I called their team, the manager, Sylvester aka Bob, was unresponsive and unhelpful. I had to have multiple calls with him, which wouldnt have been necessary if the movers actually did a good job, and he would keep me on the phone and talk about his personal life. He also tried to blame things on us, saying we didnt provide a thorough item breakdown but we did and it was all in the quote. Did I mention he called me from a US number? I was paying long distance charges to discuss fees that were never mentioned in our quote, which was provided by someone who apparently left the company. We eventually settled on 10 less than the number he insisted on so I could cover some of my phone bill. Bob would go onto tell me how theyre going to train the movers, etc. but failed to properly rectify our current situation. He kept bringing up my past movers, Greg and Obi, and their situation, but that wasnt relevant to what was happening in real time. He would also not call me back at our agreed-upon times, saying he had to close some deals, and delay our calls. Bob, if youre reading this, be better, that was unprofessional. Greg and Obi, please call me and I will hire you myself next time.

I understand that at the end of the day, they are just people with their own problems. I get it. But wow, Im still processing how we paid someone a lot of money to make them our problems too.

As for our household, we agreed to never speak of this again so we can black out this memory and leave it behind us.

As for you, choose someone else. Anyone else.

Approximate cost of services:
$700.00
1 of 1 people found this review helpful.
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Company Response

Hello Irisa,

We are very sorry to read this review. We value your feedback and respect your opinion. We are a growing company and sometimes work with external companies (such as UHaul) for extra support during busier times. We work very hard to ensure that each customer is happy with our services. We strive to provide the best moving experience by hiring trained staff and providing the essential moving equipment and supplies. Our team has discussed this particular situation in great detail and we feel better prepared to handle situations like this moving forward.

I have tried to connect with you by phone and email to remedy the inconvenience this has caused you. Please feel free to connect with me directly if you would like to discuss this further.

Wishing you all the best,

Randy (General Manager) and the team at Quick Moving

Jp_hunter
Jp_hunter
0 reviews Calgary, AB
10/10

House cleaners calgary

The cleaners did a great job. Cleaners were nice, did a great job! We will use again!

Approximate cost of services:
$170.00
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Company Response

Thank you for your kind review.

multibogs
multibogs
0 reviews Toronto, ON
10/10

Cleaning Services

The staff is great. The rate is lower than the other The cleaners were so professional in their crafts. I'm so happy with my bookings. I will definitely rebook again and highly recommend this company!

Approximate cost of services:
$250.00
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Company Response

Thank you for your kind review.

iambuscato
iambuscato
1 review Toronto, ON
10/10

Home Cleaning Services

The service was great! I was able to work while the cleaners did their jobs. It was a wonderful experience. In addition, the best price in town! The cleaners were all professionals. I will surely get another request for cleaning!

Approximate cost of services:
$200.00
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about CleanerVest, Quick Moving, HomeMore Services

Who We Are CleanerVest is an innovative company in cleaning services for residential and commercial properties. We want you to save time in your personal life, while we disinfect your home or company. Our prices are cheap and can be adjusted to your needs. We offer cleaning of specific spaces ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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