Chinese Art Landscaping

Landscape Contractors & Designers
43 - 103 Canon Gate Trail Toronto ON M1V 0A3
Write a Review
Write a Review
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

47%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Chinese Art Landscaping

Average customer rating:
5.5 10 (2 reviews)

Sort by

Private User
Private User
Private User reviews Toronto, ON
1/10

Downtown Backyard Refresh

We hired Yen and team for a full excavation and stone patio install in our backyard early summer of 2020 when the pandemic had just hit us.

Yen was very accommodating and a pleasure to deal with in designing the backyard. He came quickly and provided 3D renders of the backyard within a week of seeing our place. The whole quote process took roughly 1.5 weeks.

We hired his team very quickly and waited a month for the scheduled work to begin.

Unfortunately the other side of the business came to show. When the work was to begin the excavation team flagged only then that the site conditions did not accommodate the proper space for their tools nor the delivery of materials for the project.

What essentially occurred over the next week was panicked adjustment in the schedule (from a 3 day to a 3 week) and a number of failed restarts.

Though Yen refunded the deposit, unfortunately we were left with nothing else to show but an overgrown backyard, dug out holes in our lawn, and a wasted season.

Word of advice, when accepting a job PLEASE ensure that your site is inspected by your foreman to ensure that your beautifully thought out designs are actually FEASIBLE.

Was this review helpful?
Company Response

Thanks Francis for the in-depth review, much appreciated and we'll be more diligent in the future when it comes to downtown projects. Feel free to reach out for free advice anytime.

jingyi
jingyi
0 reviews Toronto, ON

First Review

10/10

Backyard project

We wanted to transform the weed ridden backyard into something nice, the designer helped us every step of the way to incorporate various elements based on our needs. We were able to visualize the design with their 3D drawing and animation, which was extremely helpful. The designer, owner, foreman, including the entire team was very professional and efficient. The backyard is now more than impressive and exceeded our expectation.

Was this review helpful?
Company Response

Thanks Jingyi, I'm glad we could help. I'll help you buy the de-icer as discussed, if you have further questions about maintenance, please feel free to reach out to me.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Landscape Contractors & Designers pros in Markham?