Tabatha on the phones and admin and David as the skilled workman are definitely a team you want working for you.
I contacted a number of companies for quotes. Everyone asked for photos. Of all the companies, maybe 5, Tabatha was the only one that really examined the photos. She identified areas that could be problematic and gave me a quote for the additional work should it be needed. She actually wrote, “from the photos it seems only the first two rows of tiles may have mould and rotted drywall behind the, we would clean the area, remove and replace the tiles after removing and replacing the drywall. “. I knew she was experienced and attentive. In addition she is efficient and very pleasant. Tabatha offered the longest warranty period.
David is very professional. He arrived exactly on time, he is very organized, he didn’t waste time. He worked hard and since I couldn’t be on site he photographed each stage of the work and sent me the photos so I could evaluate what he found and suggested. He found black mouldy drywall. He asked if I wanted it replaced. I answered though I had only just met him I was convinced he would do the right thing. He said if it was his home he would replace the drywall. I said he could go ahead and do whatever he felt was needed. When I saw the photos I was appalled at the state of the wall. David sent photos of the new drywall. When I got back about 6 hours later the bathroom tub area looked brand new!!! Just like the day it was installed. I have full confidence in Toronto Shower and Restoration. The restoration was for a rental property, I’d hire them again in a flash for any home.