John at Empyrean took great care to restore our 2 year old deck after another contractor ruined it by not mixing the sealant can before applying. He provided an accurate and timely quote, showed up on time and tackled the challenge of having to remove the stain which was a tough job to say the least. He had samples to represent different stains on different woods which was helpful too. He reapplied sealant, did a professional job and had a good helpful attitude. Thank you for saving our deck !
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- Company Response
Thank you so much for your review.
With so many choices of product on the market these days it can be difficult to make a decision. The samples we provide help our customers see what they get.
The complexity in choice is also eliminated by offering only a few products that we have been able to stake our reputation on. Whether oil or water based, transparent or solid, well I work with products that have proven with the test of time.
Staining is also a little more involved than painting. In the wrong hands a project can become a disaster. That's why we'll always recommend leaving it to a competent technician even if a customer decides not to go forward with us.
We're grateful that you chose us and delighted you're happy with the job.