Empower Home Comfort

Formerly Enerhome Heating & Cooling
Heating & Air Conditioning
Toronto ON M4N 3N1
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Reviews for Empower Home Comfort

Average customer rating:
9.7 10 (205 reviews)

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olmi121 in Markham
olmi121 in Markham
0 reviews Toronto, ON
8/10

Furnace and A/C Replacement

Empower replaced my furnace and a/c quickly and professionally. Their sales rep Tommy coordinated all the paperwork from financing to rebate applications, also arranging home audits and attic insulation, etc. Very pleased and would recommend them to anyone! Thanks guys for a job well done!

Approximate cost of services:
$10,000.00
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Company Response

Hi there, thank you so much for taking the time to write us a review! I'm glad to hear that you've had a good experience with Tommy! We try our best to provide the highest level of service to all our customers! If you have any questions going forward regarding the products you've purchased from us please don't hesitate to reach out to us, we're always happy to help!

Cheers!~
Team Empower

bai.bingbo in Markham
bai.bingbo in Markham
0 reviews Markham, ON
10/10

AC and Furnace Installation

Had empower group to do AC and furnace installation recently. It is a fantastic company to work with and the their staffs are friendly and professional. Especially Tommy and Behzad, they are very client focused, always gives the best solutions based on customer's needs and explain everything in details. The installation process went very smoothly and the end result is perfect. I will definitely recommend it to my friends.
Two months after the installation, the company sent technician to do some additional work as I requested. And again, perfectly done. Empower is fantastic, people there are wonderful.
Thank you Tommy, Rey and Behzad.

Approximate cost of services:
$13,000.00
1 of 1 people found this review helpful.
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Company Response

Hi Bingbo, thank you so much for the glowing review and recommendation! I'm glad to hear that you've had a good experience with our sales and installation team members! We try our best to provide the highest level of service to all our customers! And we try to find unique solutions to our customer's individualized needs! If you have any questions going forward regarding the products you've purchased from us please don't hesitate to reach out to us, we're always happy to help!

Cheers!~
Team Empower

Bob in Windsor
Bob in Windsor
1 review Windsor, ON
10/10

New furnace install

From the sales, (Sheldon) to the installers,Misagh and Behzad, couldn’t be happier. I looked around at different companies, but Sheldon sealed the deal.Top notch service all round. Installers were friendly, efficient and left the basement spotless. Before you make a decision, and you want a reliable company to do a great job, call Empower Home Comfort. You will not be disappointed, I wasn’t.

Approximate cost of services:
$3,500.00
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Company Response

Hi Bob, thank you so much for the glowing review and recommendation! I'm glad to hear that you've had a good experience with our sales and installation team members! We try our best to provide the highest level of service to all our customers! If you have any questions going forward regarding the products you've purchased from us please don't hesitate to reach out to us, we're always happy to help!

Cheers!~
Team Empower

Peter in Toronto, ON
Peter in Toronto, ON
4 reviews Saint John, NB
10/10

Empower is impressive

My recent experience with Empower was excellent. Starting with Tommy who objectively walked me through my options on the replacement of my 14-year old hot water tank. He was honest and transparent and offered a competitive price, with a no surprises guarantee. It continued with two professional installers, Behzad and Mehdi, who were experts at their craft and, throughout the installation, letting me know next steps including interruptions to our water and gas supply. They were very careful in removing the old 75 gallon tank and were very clean.

All communications, verbal and email, were clear and concise with no pressure sales tactics at any time. Tommy, Behzad and Mehdi were very knowledgeable with the product and its installation. I would highly recommend Empower and would encourage dealing with the three individuals that helped me. Empower is impressive.

Approximate cost of services:
$4,000.00
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Company Response

Hi Peter, we're so glad to hear that you've had an excellent experience with our sales team as well as our installation crew! We always strive to provide the highest level of service to all our customers and make sure they are educated and comfortable before going ahead with the purchase. We hope you are enjoying your new products and please don't hesitate to give us a call if you ever have any other HVAC needs!

Cheers!~
Team Empower

Henry Chow in Toronto
Henry Chow in Toronto
1 review Toronto, ON
10/10

Tankless water heater

Empower salesman, Tommy is the nicest guy I know. He knows his products and was very helpful in explaining in detail the pros and cons in selecting the brand, the model plus giving us the best price.

The installation was done professionally. Everything worked out as it should.

I am very satisfied. And I would recommend Empower to all my friends.

Approximate cost of services:
$4,000.00
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Company Response

Hi Henry, thank you so much for the review and recommendation! We're very glad to hear that you were happy with our sales colleague Tommy and your installation crew for the job. We do our best to provide the highest level of service possible to all our customers for each and every job, and we hope you won't hesitate to reach out to us should you have any questions or other HVAC needs!

Cheers!~
Team Empower

Maria in Toronto
Maria in Toronto
1 review Mississauga, ON
10/10

Furnace sale and install

Tommy was very friendly and informative. He took time to explain and answer my questions. The tech guys Masoud and Mehdi were very professional and thorough. They took the time to explain and show me what they did.

Approximate cost of services:
$4,000.00
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Company Response

Hi Maria, thank you so much for the review! We're very happy to hear that you've had a good experience with our sales and installation team members! We hope you enjoy your new unit, and if you ever have any questions or needs, don't hesitate to give us a call!

Cheers!~
Team Empower

Private User
Private User
Private User reviews Markham, ON
10/10

Furnace Installation

Great experience with Empower Home Comfort from sales dealing with Tommy Duong and with the tech Behzad Tavakoly all very professional and and hard working. Would definitely recommend Empower home comfort to anyone who needs Hvac work done.
Great job!

Approximate cost of services:
$6,500.00
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Company Response

Hi there, thank you so much for the review and recommendation! We're very happy to hear that you've had a good experience with our installation team members! We hope you enjoy your new unit, and if you ever have any questions or needs, don't hesitate to give us a call!

Cheers!~
Team Empower

jeking
jeking
1 review Toronto, ON
10/10

Installation of new Combination Tankless Boiler to replace a hot water tank

Empower Home Comfort -
When our water heater tank leaked water, I called my Home Warranty Program coverage, which I paid monthly, and reported the tank. I was referred to and paid for a water heater technician to assess the hot water tank. The technician informed me Assurant Services... will contact me. To-date, despite calling numerous times since Sep. 23/2020, no one called back. I even called them after the new tankless was completed.
Very frustrated, I checked on the internet, and the first company that caught my eyes was Empower Home Comfort. The service provided by the employees of this company is really excellent.
1) Mr. Tommy, Home Comfort Consultant - Respectful, very easy to deal with and explained the project clearly, from start to finish.  Also, seeing to it the project is started soonest and completed in a short time possible.
2) Mr. Rey, Project Manager - He regularly visited the work site and checked the progress of the project.  When the work was completed, he explained how the tankless boiler works and even suggested what more to add to make the system work more efficiently.
3) Mr. Masoud and his team - They are very courteous, asking permission before entering the premises, wearing mask for protection against covid-19. Started and completed the project on a timely manner. Arrived early and started work on the installation. Even working through the night, and did not leave until the job was completed.  Furthermore, they work systematically, one group worked on the water heater and another on the air conditioner.  Work time well spent.  
Overall, Empower Home Comfort has very excellent employees.  Courteous, diligent and hard working.
On a scale of 1 to 10, I will surely choose a 10 or higher.

Approximate cost of services:
$12,000.00
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Company Response

Hi there, thank you so much for the amazing review! We were blown away by your kind words! We're very happy to hear that you've had a good experience with our sales and installation team members! We hope that you enjoy your new unit, and if you ever have any questions at all regarding the unit, please don't hesitate to give us a call!

Cheers!~
Team Empower

Private User
Private User
Private User reviews Markham, ON
10/10

AC Installation with Tommy Duong - A+++

I recently used Ener for an AC installation. Working with Tommy Duong from Ener was very seamless and easy. Tommy made the experience enjoyable and everything was easy and on-time. I would highly recommend their services

Approximate cost of services:
$3,400.00
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Company Response

Hi there, thank you so much for the glowing review! We appreciate you taking the time to provide us with feedback! Please don't hesitate to reach out to us if you ever have questions or need help with any other HVAC needs!

Take care and stay safe!~
Team Enerhome

Private User
Private User
Private User reviews Newmarket, ON
10/10

New furnace (Carrier) and tankless (Bosch) water heater

We were in need of a new hot water heater and furnace. We did a lot of research and reading of reviews etc. for a reputable company and equipment to replace our old equipment. We found and decided to go with Enerhome and Tommy. Tommy responded immediately and arranged to come to our home (on a Saturday afternoon) to meet with us and to assess what we needed. This was really great because we had no hot water and needed the new equipment immediately. Tommy was fantastic and really worked with us to come up with the best solution and cost. He guided us through the process and he was able to get us scheduled for the Monday. We really felt like we could count on him and the company even after all the equipment would be installed. Enerhome promises a worry-free install through their "no surprises" quote and no matter what happens during the job, they will not charge more if anything unexpected comes up. The installation team arrived on time and did an excellent job with the installation. They also explained the work planned for the day and asked for input as to how and where the new equipment was to be installed. They knew what they were doing and once they had all the equipment installed, they spent time explaining how to use it etc. They were very proficient and very neat - they cleaned everything up after the job was finished. I was so impressed by them and have already recommended Enerhome and Tommy to a few friends who have been considering replacing their water heater with a tankless system. Enerhome really understands customer service.

Approximate cost of services:
$8,000.00
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Company Response

Hi there, thank you so much for the glowing review! We appreciate you taking the time to provide us with feedback! Please don't hesitate to reach out to us if you ever have questions or need help with any other HVAC needs!

Take care and stay safe!~
Team Enerhome

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Empower Home Comfort

Welcome to Empower Home Comfort. We pride ourselves on being a one-stop-shop that is able to meet all of our client’s needs. Our goal is to provide the highest quality design and installation services, on schedule, and on budget along with outstanding customer service. We understand that time and cost are crucial so we strive to go above and beyond our client’s expectations.

CATEGORIES
Heating & Air Conditioning
PRODUCTS
Furnaces, Heat Pumps, Air Conditioners, Water Heaters, Air Purifiers, Boilers, Water Softeners
SERVICES
Installation, Service, Repair
BRANDS
Carrier, American Standard, Amana, Bosch, Rinnai
WEBSITE
https://empowerhomecomfort.ca/?utm_campaign=Homestars
PAYMENT METHOD
Cheques, Cash, Credit Card, Pre-Authorized Payment
LICENSES
Fully Licenced
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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