Detailed Maids

House & Apartment Cleaning
Toronto ON M4A 2H8
Write a Review
Write a Review
Website
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

96%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars
Best of 2019 winner 3 timesBest of 2019winner 3 times

Reviews for Detailed Maids

Average customer rating:
9.8 10 (64 reviews)

Sort by

NM
NM
7 reviews Toronto, ON
10/10

Home Cleaning Service

A friend of mine recommended Detailed Maids. Petra and her team (the two Patricias) were amazing. She answered all my questions honestly before we started and was so accessible. Detailed Maids did thorough cleaning of my home. My home has never looked so good. I was impressed by the team's punctuality, their cleaning and the products they used. The team was extremely hard working and polite. It was the first time that I did not have to provide detailed instructions on what needed to be cleaned. They are more expensive but Detailed Maids was worth every penny. My whole family noticed how the house was sparkling. I will definitely be calling them again. I wholeheartedly recommend this company.

Was this review helpful?
Company Response

Thank you so much for your review. By being organised, you made our job so much easier. It was a pleasure to deal with you from very beginning and looking forward to helping you with your future cleaning needs.
Kindly,
Detailed Maids

Isaac
Isaac
2 reviews Toronto, ON
10/10

Condo Cleaning

Second time we've used Detailed Maids for a move in clean. This time after some renovations were completed. They did a fantastic job and we would not hesitate to use them again.

Was this review helpful?
Company Response

Hi Isaac, Thank you so much for your kind words. Enjoy your new place.
Kindly,
Detailed Maids

sueroza
sueroza
1 review Markham, ON
10/10

House Cleaning

The cleaning is very thorough! They pay attention to detail, and DON'T rush through the house to complete everything sloppily in an unrealistic time period !!
Always very flexible and adaptable to my cleaning needs, which change regularly! Also willing to come at times that suit me !
Very pleasant, personable, and accommodating cleaners ! I highly recommend this service!

Was this review helpful?
Company Response

Thank you Sue for your review. We enjoy cleaning your home, and looking forward to your next appointment.
Kindly,
Detailed Maids

Kathryn
Kathryn
1 review Toronto, ON
10/10

Home Cleaning Service

I recently signed up for bi-weekly cleaning services with Detailed Maids and am extremely happy with the service. The crew arrives on time and provides quality cleaning. Petra is great to work with and provides quick response to any questions I may have.

Was this review helpful?
Company Response

Thank you Kathryn for you kind words. It' a pleasure to work with you. Looking forward to your next appointment.
Kindly,
Detailed Maids

Jacqui
Jacqui
7 reviews Toronto, ON
10/10

House cleaning

Reliable, easy to schedule, open to changes or feedback, and friendly. I like the email reminder that they are coming!

Was this review helpful?
Company Response

Dear Jacqui,
Thank you very much for your feedback.
Kindly,
Detailed Maids

Private User
Private User
Private User reviews Toronto, ON

First Review

10/10

Another job well done

We needed our basement to be cleaned up, and without second thought contacted Petra as she did a great job last time.
She was very thorough this time as well and explained well in advance what she is going to do.
It's very easy to deal with her or her partner and they are very good in what they do.

5 starts again this time too...

Was this review helpful?
Company Response

Thank you very much for your nice words. Very much appreciated.
Kindly,
Detailed Maids

Abigail
Abigail
5 reviews Toronto, ON
10/10

Move in cleaning

Petra was very responsive and easy to communicate with. The two cleaners showed up in time and carefully cleaned the whole house. Fair prices, I’d definitely recommend Petra and her team!

Was this review helpful?
Company Response

Thank you Abigail. It was our pleasure to help you transition into your new home. We wish you all the best.
Kindly,
Detailed Maids

Mike
Mike
1 review Toronto, ON
10/10

Initial cleaning

Petra’s team showed up on time and in force! Unfortunately I couldn’t stick around as I had to leave for work. When I got home after work I was amazed at the work that had been done!!! The attention to detail is off the charts!!

The best example are my windows. I live in an apartment building and I’m pretty sure the last people to live there never ever tried to clean the windows. I tried with windex and paper towel to no avail! They are now almost perfect (except for the ageing which you can do nothing about)

I am certainly satisfied!! And I will be signing up for a monthly service.

I would definitely recommend Petra and her team for all your cleaning needs!!!

Thank you so much Petra!!!

Mike

Was this review helpful?
Company Response

Dear Mike,
Thank you for taking the time to share your experience with Detailed Maids. We are glad you are satisfied with the service provided. We look forward to our monthly visits.
Kindly,
Detailed Maids

reka.nicholas
reka.nicholas
2 reviews Toronto, ON
10/10

House cleaning

I needed a deep cleaning for my house. Petra was very professional to deal with and they did a very thorough and detailed job. They were friendly and worked efficiently around 3 people in the house. Definitely recommend

Was this review helpful?
Company Response

Hi Reka,
Thank you for your kind words, and thank you for making our job easier.
Kindly,
Detailed Maids

Maddy
Maddy
2 reviews Mississauga, ON
10/10

Cleaning service

Detailed Maids is exactly what their company name states - Detailed! We have been using their services regularly for two years now and every time we walk into our house after a cleaning, we feel like we’re walking into a brand new home. Attention to detail is their strength as we can never find any missed areas and you can just tell that they take pride in their work and service. In addition to having a toddler at home, we are also pet owners, so we’re happy that they use all natural cleaning products. We would recommend Detailed Maids to anyone looking for a reliable, professional cleaning service!

Was this review helpful?
Company Response

Thank you Nelson for your kind words. We enjoy cleaning your home, and we look forward to cleaning it in years to come. :)
Sincerely,
Detailed Maids

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Detailed Maids

Detailed Maids is a cleaning company that focuses on Details, Quality, Consistency, Efficiency, Reliability and Honesty.

The company was founded in January 2017 by a lovely lady who has had many years of cleaning experience working for high-end cleaning corporations as Quality Assurance Manager and Customer Service Representative.

So, after a numerous years of experience she decided to take all her knowledge and create a company that has both HIGH-END QUALITY CLEANING SERVICE and VERY KNOWLEDGEABLE CUSTOMER SERVICE REPRESENTATIVES.

So, when you call Detailed Maids, you are able to speak to someone who did the cleaning themselves and who understands your need and concerns. Someone who has the expertise to answer all you questions. Why is that important? Because we want to help you save time instead of spending more time searching and testing out other companies.

Get everything you need by calling only one cleaning company -> Detailed Maids.

What makes us different?
1) CUSTOMIZED CLEANING PLAN - cleaning plan that is tailored according to your cleaning needs
2) VACUUM WITH HEPA FILTERS - Our commercial grade vacuum with HEPA filters help us not only clean your floors but the air in your home as well. Reducing the number of harmful airborne particles helps you and your family breathe easily.
3) ECO-FRIENDLY CLEANING PRODUCTS - We love to clean your home without harming your health and the environment, but at the same time we want to leave your home spotless. That is why we went above and beyond to find the best of both worlds. Our cleaning products are 100% eco-friendly which makes them safe for you, your family and your pets.
4) COLOR CODED SYSTEM - We use color coded cleaning system which reduces bacteria cross-contamination between high and low-risk areas creating a healthier and more sanitary environment. That way you can be 100% confident that the cloths from your bathroom will never touch your kitchen counter tops.
5) NO CONTRACTS OR SERVICE AGREEMENTS - All of our clients have the right to cancel our services at any time, change cleaning frequency and reschedule their appointments as many times as they wish. That is how confident we are about our service.
6) NO HIDDEN FEES - The quote you receive over the phone or email is what you will be paying. No surprising charges on your credit card.

WHY DETAILED MAIDS?
-We clean your home top to bottom, left to right. We do it all. As simple as that.
Call us today to book your home cleaning.

CATEGORIES
House & Apartment Cleaning
PRODUCTS
Eco-friendly cleaning products
SERVICES
Home Cleaning, Weekly, By weekly, Monthly cleaning, One Time Cleaning, Move-in and Move-out Cleaning, Post Renovation Cleaning
SPECIALITIES
Thorough and efficient home cleaning services
WEBSITE
http://www.detailedmaids.ca/
YEAR ESTABLISHED
2017
PAYMENT METHOD
Visa, Master Card, Cheques and Cash
LIABILITY INSURANCE
Yes
BONDED
Yes
WARRANTY TERMS
100% Satisfaction Guaranteed. Simply call within 24 hours of the cleaning and we will return to fix, free of charge.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.