Everest Windows & Doors

Windows & Doors Installation & Service
Vaughan ON
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Michael in Toronto
Michael in Toronto
2 reviews Toronto, ON
5/10

New exterior door and storm door

First of all, I want to say the installation was pretty good, and I'm very happy with the end result. The installer was obviously experienced and talented, and the install was quick, and looks great.
The part that was bad was the communication with the company and the salesman/handler.
Originally I was told it would take 3 weeks to have the doors installed, but in the end it was closer to 3 months. They wouldn't return my phone calls, and when they did get back to me I was told stories about how I wasn't picking up my phone (I do have voicemail, and received no messages). I was also given other explanations about the delays, like finding scratches on the door and needing to remake, as well as forgetting to put the door on the truck (all of which *could* actually have been true, but I was suspicious).
All-in-all, the end result was really good and the price was fair, but dealing with the company was painful for me.

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Company Response

Sorry for delay and thank you for your business