Urban Studio

Design/Build
Toronto ON M4L 3Z6
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Reviews for Urban Studio

Average customer rating:
9.7 10 (43 reviews)

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arman.hatef
arman.hatef
0 reviews Toronto, ON
10/10

Our Leaside home renovation

Joseph and his team at Urban Studio are as professional as you can find a team to be. Joseph has his artistic and creative views which helped us a lot both in the design and construction process. At first we were worried and a bit hesitant to undertake our renovation project during the pandemic, but let me tell you, It was a smooth process throughout. All their trades are professional and friendly. Our full gut renovation included new electrical, plumbing throughout, two bathrooms as well as a new kitchen. Joseph is a perfectionist and pays attention to every detail that we didn’t not even know it existed!! He is very punctual and easy to deal with it. I’ve already recommended him to few friends and 100% recommend them to anyone out there looking for a professional home renovation service.

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Company Response

Hi Arman, thank you for taking the time to leave us this review! We are glad to hear that you took a liking to Josephs artistic eye, that is definitely something many past clients have brought up! We will be sure to pass your review onto Joseph, he will be very happy to hear these kind words. We really appreciate the referrals, thanks again for those introductions. With the amount of time we're all spending at home now, we hope you're making the most of your newly renovated space.

Stefanie
Stefanie
1 review Toronto, ON
10/10

Second Story Addition

Hello,
We hired Joseph and Urban Studios in January to assist us with our home renovation project. From the beginning stages, the process was explained to us and if we were concerned, the answers provided have always alleviated any stress we may have been facing. To date, we have been pleased with Joseph and Urban Studios. In particular, we are most pleased with how patient Joseph is and how accessible he has been to us from the beginning stages. Every time I email his office, Joseph responds directly or a member of his team reaches out to advise that Joseph will be available to discuss our matters later in the day or at the latest, the following day. This is key for my husband and I and shows us the dedication of this Company to make its clients happy. My husband and I met with several contractors and out of the many we met with, Urban Studios and Joseph was the easy choice given their wealth of knowledge. To find a contractor is difficult. I personally am someone who has extremely high standards and hold everyone I hire accountable, especially when we are dealing with this large of a sum renovation. I can honestly say that I believe Urban Studios and Joseph is genuine and has our best interests at heart for this renovation project and continue to thank him for his patience. I have kept him on the phone, at times, for over an hour to ensure I was comfortable in moving forward to the next step and at no time has Joseph made me feel that I was a bother. This is appreciated ! We are awaiting the City to approve our permits and will provide an update at the next stage of the process.

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Company Response

Hi Stefanie, Thank you for leaving us this review already! We're pleased to hear you've been happy with our service thus far. Our entire team is excited to begin your project once the permits are released.

diana.samuel-deroche in Toronto
diana.samuel-deroche in Toronto
1 review Toronto, ON
10/10

Transformation

Let me begin by saying that I’m writing this review during the Covid-19 crisis in Feb 2021. We hired Urban Studio to design and construct a large addition to our home prior to the pandemic. The project included extending an existing a two-story home at the back and adding a 3rd floor.

Knowledgeable and experienced design team which included Engineers and Architects, submitted all the necessary drawings we needed to get the approval from the Committee of Adjustment and the required City Permits. We were able to start our construction after a few short months.

We experienced professionalism throughout the entire process and witnessed pure transparency throughout the project. The trades were all friendly, professional and focused on their craftsmanship.

During the construction we observed Joseph’s skills as the Project Manager. He was punctual, responsive, and easy to work with. He was extremely helpful with his ideas about the design, layout and finishing’s of our home. Joseph’s ability of problem solving was outstanding. He was very flexible with any changes or new ideas that came along during construction. I can’t even imagine doing this without him on board.

The mile stone payment plan was very assuring and also helped me understand the process of construction. As this was over a $600,000 commitment for my husband and I, the entire breakdown of the financial project kept us on track. In addition, I was able use the trades discounts at their recommended suppliers and it was a nice to have the option to upgrade my fixtures and save some money.

Now that I work from home, and my children are doing online learning, I am not sure how it would even be manageable if we were living in our old home.

We are now living in a 5-bedroom, 6-bathroom, three-story home with a fully finished basement. Our house is brand new from the inside out.
We couldn’t be happier with the end results! We are loving our new kitchen and all the extra space! My kids don’t feel cramped and being lockdown in our new home is enjoyable.

The pandemic has taken a toll on all of us and a family of 5 living in a 2-bedroom rental was not easy. Due to the lockdown/pandemic, our project was delayed by a few weeks. My husband and I fully understood the situation and did not complain about the delay. Urban Studio surprised us by offering to cover the cost of our short-term rental. This just shows how understanding the company represented itself during this crisis by placing the homeowners needs at the forefront.

Well done Joseph and thank you to you all at Urban Studio!!

1 of 2 people found this review helpful.
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Company Response

Reading that our team has helped make the lockdown from this pandemic that much easier on you and your family warms our hearts. We hope you and your kids continue enjoying the lockdown in your new space, it's more important now than ever to enjoy where you live. We are glad you saw value in the transparency we offer and that our milestone payment plan was able to provide some background insight into the entire process of your project.

Diana, all of our staff and trades really enjoyed working with you on your project, you were always very kind and positive. Even after a few months of completing the project, our staff still mentions how great it was working with you. We couldn't be happier reading this review right now. From all of us at Urban Studio, we wish you and your family the very best! Continue enjoying your new space!

Jay
Jay
5 reviews Toronto, ON
10/10

Addition and full gut

After purchasing our house, we knew there was a lot of work we had to do for our growing family. That included adding a significant extension and remodeling the existing house. I searched long and hard for a contractor because even though I had done remodeling on a previous house, I had never done an addition. It was important to get the right team to help us with this transformation. It was also important to complete the job in a reasonable time And budget. I narrowed my list down to 3 companies and ultimately selected Urban Studio after meeting our Exec Project Mgr - Joseph, visiting one of their job sites, and talking to one of their current customers. Taking on a project this big needs a lot of coordination, re-evaluation as you open up walls, some re-adjustment, good workmanship, and trust.

After 3 months of design & permit approval, then 7 months of construction, I’m very glad we selected the team at Urban Studio. Joseph was very responsive, resolving issues and making adjustments we identified in a timely fashion. He also suggested ideas and designs that we may not have thought about, and ultimately was able to deliver the project on-time even with the pandemic hanging over us. Some of the sub-contractors really stood out to us, like the guys who did the kitchen, the carpenters (framing, floor, all woodwork), electricians, tiles and then Payam, who was such a hard worker who did all the little things throughout and especially at the end as everything came to a close. The team at Urban studio gave us a beautiful home which my family is grateful for, and I’ll definitely recommend them.

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Company Response

Thank you for leaving us a review, Jay! We couldn't be happier with your kind words, it's always great receiving positive feedback, especially on larger scale projects such as yours. We will be sure to pass this message onto Joseph, Payam andour trades, they'll really appreciate you having taken the time to mention & thank them. We wish you and your family happy holidays and a healthy 2021.

Nicholas in Toronto, Ontario Canada M4L
Nicholas in Toronto, Ontario Canada M4L
1 review Toronto, ON
10/10

Entire home renovation

Jospeh and the Urban Studio team have been amazing from start to finish. After many meetings with other reno companies that were stressful and unsatisfying, I am so grateful that we saw the Urban Studio billboard in our neighborhood (Leslieville). They were extremely prompt and able to set up a meeting right away. Joseph listened to our plans and added amazing suggestions and ideas. We knew after that first meeting that they were the company for us. Our home is a 3 story semi, and the scope of our renovations included gutting our first and second floors to create completely new layouts and smaller amounts of work to our basement and 3rd floor. The renovations started on March 10, 2020. Within days of demolishing the interior of our home the shelter in place occurred. We were quite worried that work would not be able to continue and there would be delays, however Joseph was reassuring and the Urban Studio team kept working every day despite the supply chain challenges. What could have been extremely stressful wasn't and I have Urban Studio to thank for that. We have recently moved back into our home and the work is stunning. It has been a joy to show our family and friends our new home and to see their excitement about the transformation. Urban Studio pays attention to the details and provides exceptional customer service from start to finish. This is what separates them. Even after the job is complete, Joseph insists that we scan our home for any imperfections, scuffs etc and has his team come and do touch ups (A big thank you to Payam!). I unequivocally recommend Urban Studio and would not hesitate to tell people doing massive projects (or even small ones) to go with them. Thank you to Joseph and the team for all of your guidance and support throughout the process.

1 of 1 people found this review helpful.
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Company Response

Hi Nicholas, thank you very much for taking the time to leave us a review. Our entire team was very excited to hear that you wrote one, they all really enjoyed working with you! We hope to work with you again in the future, we hope that you and family enjoy the space for years to come, including your golden doodle puppy Cali!

Private User
Private User
1 review Toronto, ON
10/10

Home renovation

Upon purchasing a hundred-year old house in Leslieville, it was clear a solid renovator was needed to help give the house some TLC. Only one bathroom in a three-bedroom house, a small and dated kitchen, an unfinished basement – were just a few of the issues that simply made the house difficult to live in.
After doing some research, we met with the Executive Project Manager (Joseph) for Urban Studio. Their ratings on all relevant platforms were second to none. There were limited opportunities to bring contractors to the house before closing but after meeting with Joseph it was clear that there would be no shopping around necessary. Very quickly Joseph started earning our trust and confidence. On his first visit to the house, he recognized that there was moisture in the basement (something I was unaware of on purchase). As well, he spoke about the importance of permits as opposed to some contractors that may advise that permits are unnecessary. Moreover, his advice was that any of his competitors that advised against permits should not be hired as it was both advisable and necessary to have permits in place for the work being done. In addition to these things that were raised before signing for Urban Studio to complete the work, Joseph has an excellent sense of humour and demeanor which were both important to me. While the project cost and scope were quite large, without shopping the job around, sourcing quotes and information, Urban Studio was clearly the renovator for the job.
One of the things I appreciate about the contract with Urban Studio is the built-in feature to provide financial value to homeowners for not meeting timelines. It was another reason they were chosen as it was clear that they meant to be on-time with the project – something I understand not too be the case for all contractors/projects.
My experience with Urban Studio was solely through the Executive Project Manager. As stated earlier, I found him to have a great sense of humour and demeanor, but his real value is with his great advice, thoughtfulness and understanding. As I stated, the job was a large job and it won’t surprise you that it wasn’t without challenge. However, every step of the way Joseph was there to explain details, provide advice and also to find ways to stay within the budget wherever appropriate. As is the case when opening walls, unforeseen issues can arise and when they did Joseph found solutions that would ensure the house had sound structure and my wallet was not too badly injured.
From a cost perspective, Urban Studio submitted a quote that was in-line with my expectations. As well, when I shared with friends and family the amount of work that was being performed and the price tag associated with the project, all were surprised at how reasonable the cost was. Of course the price did increase during the project but that should be expected when breaking into walls and finding no insulation, inadequate gas connections, etc. However, as mentioned before, the Executive Project Manager made every effort to stay within budget by making suggestions of where cost could be reduced and where other offsets could be identified.
I would be remiss not too mention all the incredible sub-contractors that Urban Studio brought in for the project. They as well shared Joseph’s traits and were very helpful on a regular basis. During the project they would regularly go the extra mile by helping when deliveries would come to the house etc. They were friendly, professional and very good at their crafts. They worked hard, they worked long and they did an amazing job. Thank you to you all.
Now that I have been able to move-in I can say that I am quite satisfied with the work performed. The quality of the craftsmanship is excellent. Moreover, Urban Studios will be coming back to iron out any issues I locate as I settle in. During these troubling times (this was written during the Covid-19 crisis), Urban Studio is not coming back to complete non-urgent work (i.e. cosmetic) and this is something I truly appreciate as we all know how important distance is at this time of increased awareness of social responsibility.

0 of 1 people found this review helpful.
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Company Response

Hi Adam, thank you for taking the time to leave such a detailed review. Everyone from our team enjoyed working with you. We are happy to hear that you took appreciation to the extra effort we put in, as that is truly what we believe set’s us apart. All of our recommendations come from an honest place, putting ourselves in the homeowners shoes and treat it as our own home and financial investment. Looking forward to seeing you when the time comes to apply the finishing painting touches. Enjoy your new home in Leslieville and everything that neighbourhood has to offer. We wish you a lot of joy and happiness for the years to come in your new home!

chantal_simms
chantal_simms
1 review Toronto, ON
10/10

Entire home renovation

We recently hired Urban Studios to renovate our entire home and the customer service from Joseph has been outstanding. He has helped us by creating a vision for the layout of our home that has gone beyond what we imagined. He has been incredibly invested in keeping each step of the process honest and transparent. He has put in a lot of time and effort to make sure we feel comfortable with the process and to answer any questions. Joseph went above and beyond to help us with extra tasks to help get our house ready for the renovations and is involved every step of the way. Urban Studios makes the process easy by taking care of the permit process and guiding you
through each step in a timely way. I cannot express enough how fortunate I feel to have connected with Joseph and the Urban studios team. Joseph impressed us with his professionalism, and enthusiasm for our project. His openness and transparency throughout the process allowed us to build trust and confidence in the company and allowed the entire process to go over with minimal stress which was so important as this was our first time undergoing renovations to this magnitude.. From the very start, there was a clear difference in the customer service provided compared to other companies we explored. Joseph took ample time to meet with us and go over our vision and any concerns we had for the project. Joseph had an ability to be very tuned in to what we were looking for in terms of changing the entire layout of our home and also respecting our budget needs. The team made so much possible that other companies fell short when discussing the scope of our project. Now that we have moved back in, I cannot imagine having a better outcome with any other company. It is clear that Urban studios is dedicated to integrity and living up to their promises. They have given us our dream home and the transformation of our home is absolutely incredible. Throughout the entire process, Joseph and his team kept in constant contact with us , went above and beyond with our requests and stuck to their timeline in the midst of challenges due to the lockdown. I wholeheartedly endorse this company for the quality, integrity, value for money and customer service they provide.

0 of 1 people found this review helpful.
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Company Response

Hi Chantal, thank you for taking time out of your day to leave us this amazing review! We're glad to hear that you're happy with the services we have provided so far. We are excited to continue working with you and seeing the project fruition.

Laura G.
Laura G.
0 reviews Toronto, ON
10/10

EXTENSION AND FULL GUT

This was a major renovation project including a rear extension to our home in Leslieville. We extended our house by 11 feet to the back including the basement. From the start they were very responsive and professional and the only company who took the time to come out and meet with us. Our project manager was Joseph and he was fantastic to deal with. His background in architecture and his expertise in project management was extremely helpful. he immediately dealt with any issues/hiccups during the entire project. Thanks to Urban Studio our home now meets our family needs and we are so happy that we can continue living in the neighbourhood we love. My husband and I highly recommend Joseph and his team to anyone who is considering a major renovation to their home.

0 of 1 people found this review helpful.
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Company Response

Laura your kind words are very much appreciated. We are extremely happy that you guys are satisfied with our service and look forward to hear from you guys with your future backyard project for summer! Thank you again for taking the time to write us this awesome review!

Jacek in Toronto
Jacek in Toronto
1 review Toronto, ON
9/10

Floor addition plus gutting of both the main floor and basement

We are pleased with the work performed by Urban Studio on our property in the Upper Beach area. We have hired Urban Studio to build an addition to our bungalow including gutting of entire house, including the basement.
The project was quite challenging and required well thought approach and lots of imagination in design stage. It was accomplished and we liked the way it was planned.
During our renovation, Joseph – project manager was very helpful and heavily involved in all the major decisions regarding a design of the interior and selection of fixtures. I have to admit that he spent quite a bit of time helping us in that stage and had some great ideas. It was very helpful. He was also willing to pass suppliers discounts and we had visibility of what different vendors charged us for materials supplied or work performed. Of course, during such a major project there were always issues that we have encountered and we worked with Joseph and his staff to find a solution to mitigate them. For example: our scope of project changed and we added some items, like the gutting of basement, waterproofing. In the end, Urban Studio built for us a new house. Due to the fact that scope of worked significantly changed It caused a delay in timing of completion of the project. We thought that some issues could be dealt with a bit faster and better planned, but at the same time, we understand the limitation and challenges of running multiple projects. However, if there was an urgent situation, Joseph was able to send his contractor on the site quickly.
The house that Urban Studio built for us really looks great and we enjoy it and also got very positive feedback from our friends.
Urban Studio has ensured us that the worked performed has a warranty.

Thank you Urban Studio !

0 of 1 people found this review helpful.
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Company Response

Thank you for taking the time to write us a review. It was an absolute pleasure working with you and your wife on your project. It’s been our goal to differentiate ourselves from our competitors by offering our 5-year warranty program as we stand strong behind our workmanship and quality.

K.Noel
K.Noel
1 review Toronto, ON
10/10

2nd Floor Addition & Main Floor Gut/Renovation

Doing a second story addition has been a dream of mine since I purchased my 1-bedroom bungalow. When I was finally able to take on this enormous task on my own, I stared the hunt or a contractor to support my vision, this proved to be difficult. After an extensive search and 4+ contractors I ended up choosing Urban Studio Inc.
They presented me with a detailed, documented proposal for scope of work, and an option for a milestone payment schedule. This along with their attention to detail and willingness to work with my vision and budget sealed the deal.
Prior to and all the way through the renovation process, Joseph was in constant communication, he sent text messages, pictures, recommendations and overall updates, which made me feel engaged and part of the process. Although things took longer than anticipated, challenge, issue and concerns that arose was dealt with and resolved in a professional manner with quality results.

My thanks and appreciation to the Urban Studio team and to Joseph in particular! I am HAPPY with the quality of work, respectful interaction and the personal attention I felt. I recommend Urban Studio if you are thinking of large renovation.

1 of 2 people found this review helpful.
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Company Response

Thank you Kerry for taking the time to write us a review. It was an absolute pleasure working with you on your project. We hope that you'll enjoy your new home for many years to come.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Urban Studio

Urban Studio specializes in large-scale renovations and home addition projects. With a core focus in some of the older neighbourhoods of Toronto such as The Beach, Leslieville, Leaside and surrounding East York neighbourhood, We are a full-service company working with you from conception to completion. Each project is managed by one of our professional project managers who work with each client one-on-one from start to finish to obtain the best results above industry standards.

CATEGORIES
Design/Build and Home Additions
SERVICES
Home Additions, Full Residential Renovations
SPECIALITIES
Home Additions
WEBSITE
https://urbanstudio.design
YEAR ESTABLISHED
2010
NUMBER OF EMPLOYEES
30
RETURN POLICY
N/A
PAYMENT METHOD
Cheque, Money order
LICENSES
Licensed contractor
MEMBERSHIPS
BILD, RenoMark, Houzz
LIABILITY INSURANCE
Yes
DIPLOMAS
PhD Urban Planning
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
$150,000
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Labour: 5 years, Roofing: 10 yrs
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.