Overall we are extremely pleased with the end result of our renovations. We feel we got good value for our spend, and appreciated and benefited from Joseph's design expertise throughout the process. Our timeline was aggressive, and as often happens the scope expanded during the project yet we were still back in our home just in time for Christmas as promised. As Urban is a younger company, still establishing itself, some of the process was not smooth or easy. Joseph did willingly rectify issues courteously, but as the homeowner you will need to be very hand's on to ensure all the work happens to your level of satisfaction as Joseph is stretched quite thin, building the business and project managing. This worked for us as I was able to manage my time to be available, and enjoyed the learning. Joseph passed on his full discount with each supplier, allowing us to maximize our budget, and even arranged discounts with vendors he didn't already have accounts with at our request. We are very happy with the way our vision for our home was brought to light by Urban Studio.
- Company Response
Hi Jillian, Thank you so much for all your kind words. We are thrilled from your feedback and admire your great review! We are thankful that we had the opportunity to collaborate with you and help in making your vision come through and thoroughly enjoyed the process of working with you and your lovely family. Once again thank you for being so patient with us through out the project while we resolved the issues and all the imperfections. Wish you all the best and hope you enjoy your beautiful home for years to come!