Urban Studio Inc

Design/Build
111 Queen Street East, Suite 450, South Building Toronto ON M5C 1S2
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69%

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Reviews for Urban Studio Inc

Average customer rating:
9.4 10 (23 reviews)

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Cottagelife in Old Toronto
Cottagelife in Old Toronto
1 review Toronto, ON
10/10

Cottage Fun

We hired Urban Studio originally to add a second storey to our home in Toronto back in 2016 we were very happy with their work then so asked our project manager at the time if they were interested in building a cottage for us up in Southampton ON. We have owned property on the water up there for a long time but the cottage was in need of major repairs so we decided to finally tear the entire place down and build something custom so our entire family could use it. Once again the team at Urban Studio (and a special thanks to our project manager for the second time Joseph Alavi) for exceeding our expectations. Even though he resides in Toronto he was able to make the drive North at least once a week to make sure our cottage was being kept on schedule and on budget. They did a fabulous job and we were so happy we got to use it for the Canada day long weekend! Joseph your dedication to your work is incredible and your passion is shown in the quality of throughout our cottage and our Toronto home. Thank you for not only traveling the distance but for building my family's dream get away! I would highly recommend Urban Studio to any one looking to complete a major!

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Jhawkins in Old Toronto
Jhawkins in Old Toronto
1 review Toronto, ON
10/10

Basement renovation

We hired Only Basements to completely refinish our basement. We had the entire basement completely gutted and underpinned as we wanted to turn the area into a usable basement and needed the extra ceiling height which originally was under 6ft. After researching and interviewing close to ten companies we had our initial meeting with our project manager Joseph, he was very knowledgeable as he basically broke down for us each stage and exactly how the job was going to be performed. We felt educated about construction after speaking with him and received detailed scope of work and pricing shortly after the first meeting. He invited us to visit two of his ongoing underpinning projects in the neighbourhood and allowed us to speak with his current clients, who shared nothing but good words about the company. At that point we felt extremely comfortable and chose to proceed with Only Basements. The construction was preformed smoothly and delicately without any unforeseen issues despite what friends and families warned us about when doing an underpinning renovation. These guys stuck to their promises and performed each stage of this huge project keeping us informed and notified with the progress and inspections. My wife and I are happy with our new basement and extremely satisfied with the level of professionalism Joseph and his team of tradesmen shown us throughout! We would highly recommend them to anyone out there looking to underpin their basements.

0 of 1 people found this review helpful.
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Julie
Julie
1 review Toronto, ON
10/10

Home renovation

We worked with Urban Studio in completing our home renovation. We met with Joseph Alavi our project manager at the very early stage of our project, he helped us every step of the way with our renovation. We were extremely happy with the level of communication and his prompt responses during the entire course of construction. He provided us with updates on the progress of the project, which made our renovation process run very smoothly. I would like to point out that they were the only company we interviewed with that offered us a milestone payment schedule which made everything a lot easier for us. During the course of construction, the workers showed up every day on time as it was promised. They were very respectful of our home and cleaned the property every day at the end of their work. Joseph helped us with the design of our new open concept kitchen and living room and helped us in choosing all the appropriate material for our newly renovated home, including our kitchen cabinets, bathrooms, hardwood flooring and a lot more. We are grateful for all his help and for his professional crew who helped in building this new space. I would recommend Urban Studio to anyone looking to do a major renovation.

0 of 1 people found this review helpful.
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Company Response

Hi Julie,

Thank you so much for the kind words. We are so happy to hear that you and your husband are enjoying your new space and we hope the enjoyment lasts for years to come!

- Urban Studio Team

Jillian
Jillian
4 reviews Toronto, ON
8/10

Interior renovation - kitchen, 3 bathrooms, laundry room, floors on two levels

Overall we are extremely pleased with the end result of our renovations. We feel we got good value for our spend, and appreciated and benefited from Joseph's design expertise throughout the process. Our timeline was aggressive, and as often happens the scope expanded during the project yet we were still back in our home just in time for Christmas as promised. As Urban is a younger company, still establishing itself, some of the process was not smooth or easy. Joseph did willingly rectify issues courteously, but as the homeowner you will need to be very hand's on to ensure all the work happens to your level of satisfaction as Joseph is stretched quite thin, building the business and project managing. This worked for us as I was able to manage my time to be available, and enjoyed the learning. Joseph passed on his full discount with each supplier, allowing us to maximize our budget, and even arranged discounts with vendors he didn't already have accounts with at our request. We are very happy with the way our vision for our home was brought to light by Urban Studio.

0 of 2 people found this review helpful.
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Company Response

Hi Jillian, Thank you so much for all your kind words. We are thrilled from your feedback and admire your great review! We are thankful that we had the opportunity to collaborate with you and help in making your vision come through and thoroughly enjoyed the process of working with you and your lovely family. Once again thank you for being so patient with us through out the project while we resolved the issues and all the imperfections. Wish you all the best and hope you enjoy your beautiful home for years to come!

jasminesmith90 in Toronto
jasminesmith90 in Toronto
1 review Toronto, ON
10/10

Home Extension

After meeting with many different contractors, we met with a representative from Urban Studio and they provided us with a very detailed quote that explained the scope of work and exactly what they were going to do, this really made us feel comfortable with them and set them apart from the other contractors we met with. The entire project added about 400sqft to our home and included extending the kitchen and living room on the main floor and increasing the space of our master on the second floor allowing us to add an ensuite bathroom. It was exactly what our family needed. We are very happy with the result and would recommend Urban Studio for any large renovation project. Thank you Urban Studio for all of your hard work it is really appreciated.

0 of 2 people found this review helpful.
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Company Response

Hi Jasmine! Thank you very much for sharing your experience! It was a pleasure meeting yourself and your husband! We really enjoyed working with you both on your project and extremely happy that your family is enjoying the new space!

Chelsea in Mississauga
Chelsea in Mississauga
1 review Toronto, ON
10/10

Happy With our Addition

We cannot thank the team at Urban Studio and our project manager Joseph enough. Our home addition turned out great and my husband and I are enjoying the much needed additional space. Joseph and his team were easy to deal with, He was very responsive when ever we had any questions or wanted to change something to our original plan. Like any renovation project not everything went according to plan and there were a few complications but we were happy that we only dealt with Joseph as he made the process much easier. The new addition included a larger kitchen we added an island which has its very own sink and a powder room which our main floor area lacked. We also changed the flooring through out and replaced it with new hardwood, so everything looks much nicer. My husband and I would be happy to recommend Urban Studio to anyone looking to do a major renovation to their home.

0 of 2 people found this review helpful.
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Company Response

Thank you Chelsea for your great review! It was a pleasure to work for you and Kevin. We hope you'll enjoy your new hope for the years to come.

Private User
Private User
1 review Toronto, ON
10/10

Second Storey Addition

Urban Studio was absolutely amazing!! From the beginning, the project manager Joseph was extremely patient with us when we were shopping around and comparing their quote with other companies that we had come in to take a look. After a lot of back and forth and indecisiveness on our end, Joseph remained very helpful and understanding. Even though we received a couple quotes that were lower than Urban Studios estimate, we felt most confident going with them. GLAD WE DID!!!

After sixteen weeks our addition is now done! We couldn't be happier with it, we have a ton of extra space to use now, nearly 1,000 sqft. Joseph and his team went above and beyond what we expected of them and somehow even finished the project 2 weeks earlier than the timeframe he gave us.

Joseph even came by and gave us a nice bottle of wine for new years so he definitely made our experience unforgettable .. Joseph, you're always welcome to drop in!

We highly recommend Urban Studio to anyone that is looking around.

THANK YOU SO MUCH!!

0 of 3 people found this review helpful.
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Company Response

Thanks very much for the excellent 10 star review guys! We wish you both all the best and hope you will enjoy your beautiful home for years to come! Much appreciated.

Private User
Private User
1 review Toronto, ON
0/10

Left in a lurch by Urban Studio

Our experience was drastically different than the reviews here. We initially chose them based on their reviews on this site, of which we have discovered at least one is not quite accurate. In fact, we have since discovered that this business has changed it's name (used to be Solution Build Group Inc.) and there are in fact many bad reviews of Joseph (Yousef), you will see this name referenced in the other business names' review. https://homestars.com/companies/2811467-solution-build-group-inc

We hired them to do an entire gut and second storey addition and quite early in the project ran into several 'small' snags (i.e. things that were supposed to be added to the contract weren't even after asking several times, things they should have caught, they didn't - no HVAC quote in a total gut!?, the structural engineer they hired contacted us with an angry email refusing to provide drawings as Urban Studio hadn't paid them, Urban Studio's Project manager suddenly didn't work there when we contacted her and again we weren't informed by Urban Studio that she had moved on). These were just warning signs of what to were to come as within weeks of the project we were asked for a large amount of money to fix a basement wall, which we later fixed for a quarter of the price they quoted us. Finally when we asked for our own structural engineer to take on the project instead of theirs (as we were losing faith) it got progressively tense and difficult. We started to hear from urban Studio less and they stopped the demo despite having already having paid them in full for it. We finally sent an email in August requesting for them to finish what we had already paid them for in full ( the demo and waterproofing - the latter hadn't even been started!?) and we have not heard from them since. This company turned out to be extremely dishonest, it has been a horrific experience.

7 of 8 people found this review helpful.
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Company Response

Our company confirms that we were forced to proceed with cancellation of the contract with this client after the demolition phase, due to many reasons. But first and formal we would like to clarify that Urban Studio Inc. has never changed name and has never been called Solution build in the history of it's operating years! It’s very unfortunate to see that the homeowner is confused and clearly have wrong assumptions of our project manager Joseph being the owner of Urban Studio Inc. However, right about Joseph partially owning Solution build in his early days in which he experienced a bad partnership, not being able to deliver his standards he ended his partnership and closed down the business for so many years now while he started as a project manager at Urban Studio helping us for past few years achieving great success and leaving numerous satisfied customers.

As for Urban Studio's unique and different experience with this client it all started when the engineer who was assigned to the project proposed an option/alternative to resolve the structural issue their existing south foundation wall was facing due to water damage and not maintaining the house for years. We provided our detailed quote for the cost of all the additional work the engineer requested. However, The clients found are pricing expensive and wrote back “This is very expensive for some masonry worker as it’s only work with concrete blocks and mortar.” Homeowner then started to shop around and find a handyman for the job which should’ve be done by experienced trades while he put the entire agreement on hold! He then questioned the engineer and blamed him for not providing him with cost sufficient alternatives. Shockingly he then hired a family friend as an engineer with a lower price and asked me to get rid of the current engineer, He also refused to pay for the cost to our engineer Tony, even though he spent many hours and done 3 site visits. We tried to be sympathetic financial situation and agreed for them to have their family friend involved but the DISASTER only began when the new engineer couldn't prepare correct drawings in proper time and didn’t coordinate with the architect properly and cause 2 months delay that ruined the basis of our project time schedule. Our Architect (Michael) sent two emails on August 2nd, 2017 to owner, complaining about “endless negotiation with new engineer who is not listening to me.” We also warned about the extensive delay situation on our August 2nd email to the client which proof these facts.

As for the work at the job site we only got to finish the demolition task and we got paid for it after finishing as the payment was due to completion of work. They never paid us $1 extra as all the payments on the contract were based on mile stone payments and we never got to start the next phase of project due to delays their family friend engineer was causing by not providing the drawings! Not only we lost money on this project but they caused our company a great deal of inconvenience by even effecting our other timelines and we defiantly prefer to save our time and energy for the customers who need quality work, appreciate our expertise and have chosen us knowing what are they are paying for!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Urban Studio Inc

At Urban Studio, Additions and Extensions Are Our Specialty, but our Custom Homes, Loft & Condos are found all over urban Toronto. It’s our uncompromising character and enduring values that inspire all our associates to act with integrity and embrace the highest industry standards.

Perhaps that’s why our people embody such unwavering loyalty and commitment and why our clients feel so at home doing business with us.

CATEGORIES
Design/Build and Home Additions
SERVICES
Custom Homes, Additions, Residential and Commercial Renovations
SPECIALITIES
Custom Homes, Additions & Extensions
WEBSITE
http://urbanstudio.design
YEAR ESTABLISHED
2010
NUMBER OF EMPLOYEES
30
RETURN POLICY
N/A
PAYMENT METHOD
Cheque or cash
LICENSES
Licensed contractor
LIABILITY INSURANCE
Yes
DIPLOMAS
PhD Urban Planning
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
$200,000
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Labour: 5 years, Roofing: 10 yrs
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.