Urban Studio Inc

Design/Build
111 Queen Street East, Suite 450, South Building Toronto ON M5C 1S2
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57%

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Reviews for Urban Studio Inc

Average customer rating:
9.3 10 (20 reviews)

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Jillian
Jillian
4 reviews Toronto, ON
8/10

Interior renovation - kitchen, 3 bathrooms, laundry room, floors on two levels

Overall we are extremely pleased with the end result of our renovations. We feel we got good value for our spend, and appreciated and benefited from Joseph's design expertise throughout the process. Our timeline was aggressive, and as often happens the scope expanded during the project yet we were still back in our home just in time for Christmas as promised. As Urban is a younger company, still establishing itself, some of the process was not smooth or easy. Joseph did willingly rectify issues courteously, but as the homeowner you will need to be very hand's on to ensure all the work happens to your level of satisfaction as Joseph is stretched quite thin, building the business and project managing. This worked for us as I was able to manage my time to be available, and enjoyed the learning. Joseph passed on his full discount with each supplier, allowing us to maximize our budget, and even arranged discounts with vendors he didn't already have accounts with at our request. We are very happy with the way our vision for our home was brought to light by Urban Studio.

0 of 1 people found this review helpful.
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Company Response

Hi Jillian, Thank you so much for all your kind words. We are thrilled from your feedback and admire your great review! We are thankful that we had the opportunity to collaborate with you and help in making your vision come through and thoroughly enjoyed the process of working with you and your lovely family. Once again thank you for being so patient with us through out the project while we resolved the issues and all the imperfections. Wish you all the best and hope you enjoy your beautiful home for years to come!

jasminesmith90 in Toronto
jasminesmith90 in Toronto
1 review Toronto, ON
10/10

Home Extension

After meeting with many different contractors, we met with a representative from Urban Studio and they provided us with a very detailed quote that explained the scope of work and exactly what they were going to do, this really made us feel comfortable with them and set them apart from the other contractors we met with. The entire project added about 400sqft to our home and included extending the kitchen and living room on the main floor and increasing the space of our master on the second floor allowing us to add an ensuite bathroom. It was exactly what our family needed. We are very happy with the result and would recommend Urban Studio for any large renovation project. Thank you Urban Studio for all of your hard work it is really appreciated.

0 of 1 people found this review helpful.
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Company Response

Hi Jasmine! Thank you very much for sharing your experience! It was a pleasure meeting yourself and your husband! We really enjoyed working with you both on your project and extremely happy that your family is enjoying the new space!

Chelsea in Mississauga
Chelsea in Mississauga
1 review Toronto, ON
10/10

Happy With our Addition

We cannot thank the team at Urban Studio and our project manager Joseph enough. Our home addition turned out great and my husband and I are enjoying the much needed additional space. Joseph and his team were easy to deal with, He was very responsive when ever we had any questions or wanted to change something to our original plan. Like any renovation project not everything went according to plan and there were a few complications but we were happy that we only dealt with Joseph as he made the process much easier. The new addition included a larger kitchen we added an island which has its very own sink and a powder room which our main floor area lacked. We also changed the flooring through out and replaced it with new hardwood, so everything looks much nicer. My husband and I would be happy to recommend Urban Studio to anyone looking to do a major renovation to their home.

0 of 1 people found this review helpful.
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Company Response

Thank you Chelsea for your great review! It was a pleasure to work for you and Kevin. We hope you'll enjoy your new hope for the years to come.

Private User
Private User
1 review Toronto, ON
10/10

Second Storey Addition

Urban Studio was absolutely amazing!! From the beginning, the project manager Joseph was extremely patient with us when we were shopping around and comparing their quote with other companies that we had come in to take a look. After a lot of back and forth and indecisiveness on our end, Joseph remained very helpful and understanding. Even though we received a couple quotes that were lower than Urban Studios estimate, we felt most confident going with them. GLAD WE DID!!!

After sixteen weeks our addition is now done! We couldn't be happier with it, we have a ton of extra space to use now, nearly 1,000 sqft. Joseph and his team went above and beyond what we expected of them and somehow even finished the project 2 weeks earlier than the timeframe he gave us.

Joseph even came by and gave us a nice bottle of wine for new years so he definitely made our experience unforgettable .. Joseph, you're always welcome to drop in!

We highly recommend Urban Studio to anyone that is looking around.

THANK YOU SO MUCH!!

0 of 2 people found this review helpful.
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Company Response

Thanks very much for the excellent 10 star review guys! We wish you both all the best and hope you will enjoy your beautiful home for years to come! Much appreciated.

Private User
Private User
1 review Toronto, ON
0/10

Left in a lurch by Urban Studio

Our experience was drastically different than the reviews here. We initially chose them based on their reviews on this site, of which we have discovered at least one is not quite accurate. In fact, we have since discovered that this business has changed it's name (used to be Solution Build Group Inc.) and there are in fact many bad reviews of Joseph (Yousef), you will see this name referenced in the other business names' review. https://homestars.com/companies/2811467-solution-build-group-inc

We hired them to do an entire gut and second storey addition and quite early in the project ran into several 'small' snags (i.e. things that were supposed to be added to the contract weren't even after asking several times, things they should have caught, they didn't - no HVAC quote in a total gut!?, the structural engineer they hired contacted us with an angry email refusing to provide drawings as Urban Studio hadn't paid them, Urban Studio's Project manager suddenly didn't work there when we contacted her and again we weren't informed by Urban Studio that she had moved on). These were just warning signs of what to were to come as within weeks of the project we were asked for a large amount of money to fix a basement wall, which we later fixed for a quarter of the price they quoted us. Finally when we asked for our own structural engineer to take on the project instead of theirs (as we were losing faith) it got progressively tense and difficult. We started to hear from urban Studio less and they stopped the demo despite having already having paid them in full for it. We finally sent an email in August requesting for them to finish what we had already paid them for in full ( the demo and waterproofing - the latter hadn't even been started!?) and we have not heard from them since. This company turned out to be extremely dishonest, it has been a horrific experience.

7 of 7 people found this review helpful.
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Company Response

Our company confirms that we were forced to proceed with cancellation of the contract with this client after the demolition phase, due to many reasons. But first and formal we would like to clarify that Urban Studio Inc. has never changed name and has never been called Solution build in the history of it's operating years! It’s very unfortunate to see that the homeowner is confused and clearly have wrong assumptions of our project manager Joseph being the owner of Urban Studio Inc. However, right about Joseph partially owning Solution build in his early days in which he experienced a bad partnership, not being able to deliver his standards he ended his partnership and closed down the business for so many years now while he started as a project manager at Urban Studio helping us for past few years achieving great success and leaving numerous satisfied customers.

As for Urban Studio's unique and different experience with this client it all started when the engineer who was assigned to the project proposed an option/alternative to resolve the structural issue their existing south foundation wall was facing due to water damage and not maintaining the house for years. We provided our detailed quote for the cost of all the additional work the engineer requested. However, The clients found are pricing expensive and wrote back “This is very expensive for some masonry worker as it’s only work with concrete blocks and mortar.” Homeowner then started to shop around and find a handyman for the job which should’ve be done by experienced trades while he put the entire agreement on hold! He then questioned the engineer and blamed him for not providing him with cost sufficient alternatives. Shockingly he then hired a family friend as an engineer with a lower price and asked me to get rid of the current engineer, He also refused to pay for the cost to our engineer Tony, even though he spent many hours and done 3 site visits. We tried to be sympathetic financial situation and agreed for them to have their family friend involved but the DISASTER only began when the new engineer couldn't prepare correct drawings in proper time and didn’t coordinate with the architect properly and cause 2 months delay that ruined the basis of our project time schedule. Our Architect (Michael) sent two emails on August 2nd, 2017 to owner, complaining about “endless negotiation with new engineer who is not listening to me.” We also warned about the extensive delay situation on our August 2nd email to the client which proof these facts.

As for the work at the job site we only got to finish the demolition task and we got paid for it after finishing as the payment was due to completion of work. They never paid us $1 extra as all the payments on the contract were based on mile stone payments and we never got to start the next phase of project due to delays their family friend engineer was causing by not providing the drawings! Not only we lost money on this project but they caused our company a great deal of inconvenience by even effecting our other timelines and we defiantly prefer to save our time and energy for the customers who need quality work, appreciate our expertise and have chosen us knowing what are they are paying for!

Sonya in Toronto
Sonya in Toronto
1 review Toronto, ON
10/10

Addition in the Beaches

If I had to do it all over, I would hire Urban Studio again in a heartbeat! My husband and I hired them to do a 2nd floor addition and to finish the basement of our bungalow in the Beaches. We’d been considering it for a couple of years but started seriously investigating options 6 months ago. We decided on Urban Studio based on the quality of their previous work and our opportunity to see that work in progress in two of their ongoing projects at the time. Even from the initial stages of getting a quote and design options, these guys stood out. Their payment structure worked well for us as they collected payments only after a stage had been completed They were thorough, competitive, passionate, and communicated with us every step of the way. I’m very happy that my initial instinct turned out to be correct and that it resulted in much more space for our growing family - with high quality finishes, work that was done on time, and an open modern feel that is reflective of our needs and aesthetic. Thank you to our project manager Joseph and his friendly crew for the upscale, efficient, transparent, and professional package that they provided us. We would recommend them to anyone looking for reliable, quality workmanship!

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Company Response

Thank you Sonya! We are certainly pleased that you and your family are enjoying your new space. Thank you for choosing Urban Studio and for posting such a lovely review. All the best!

Rebecca in Toronto
Rebecca in Toronto
1 review Toronto, ON
10/10

Design and frame custom house beaches

My husband and I, researched and met with more than five different design firms and builders in Toronto in order to find a company who is specialized in both design and drawings process as well as all excavation, new footings and framing this new house for us. The company we finally chosen was "Urban Studio", simply because what they offered stood out among the others. Their quote included the design until achieving our ideal layout and providing all the drawings, as well as getting all the permits on our behalf! We were very pleased with both the architect Micheal as well as our project manager Jospeh. Hands down not only he preformed an smooth hustle free job but he made himself available through out the project to us answering our questions. I must mention that even the city's inspector was impressed with their quality and workmanship. they passed all inspections with flying colours. My husband and I are extremely pleased with our experience and highly recommend Urban Studio to anyone who is in the market to hire a professional team.

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Company Response

Thank you Rebecca for your kind remarks regarding our project. It was a pleasure working with you and we're so happy that you are satisfied with the end result.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Urban Studio Inc

At Urban Studio, Additions and Extensions Are Our Specialty, but our Custom Homes, Loft & Condos are found all over urban Toronto. It’s our uncompromising character and enduring values that inspire all our associates to act with integrity and embrace the highest industry standards.

Perhaps that’s why our people embody such unwavering loyalty and commitment and why our clients feel so at home doing business with us.

CATEGORIES
Design/Build and Home Additions
SERVICES
Custom Homes, Additions, Residential and Commercial Renovations
SPECIALITIES
Custom Homes, Additions & Extensions
WEBSITE
http://urbanstudio.design
YEAR ESTABLISHED
2010
NUMBER OF EMPLOYEES
30
RETURN POLICY
N/A
PAYMENT METHOD
Cheque or cash
LICENSES
Licensed contractor
LIABILITY INSURANCE
Yes
DIPLOMAS
PhD Urban Planning
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
$200,000
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Labour: 5 years, Roofing: 10 yrs
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.