Direct Waterproofing

We hired Direct Waterproofing to help us with our leaky basement - every time it rained, water was getting into our laundry room from outside. Terry was great to work with and was the reason we chose to go with Direct Waterproofing over other providers. He was very kind, surveyed the project, gave us his recommendation, and provided a reasonable quote. Once we decided to move forward, the work was complete in less than two days and Igor and team did a great job, doing great quality work and leaving no mess behind. Terry went above and beyond to ensure the quality of the work and made sure we understood the issues that they found and everything that was done to correct them. We also love the warranty that was provided and would definitely recommend Terry and Direct Waterproofing to anyone needing their services.

Couldnt recommend Terry and his crew more. Carried out the project with the utmost professionalism and courtesy, while going above and beyond. Terry came back to make a few adjustments (that were outside of the original scope) on a Saturday evening. Fantastic customer service - thanks Terry and team!

Direct Waterproofing is a professional, reliable and affordable company. Terry came out of his way to look at my issues and assured me that Direct Waterproofing will repair the problem. Terry was right, they sent their crew on time and completed the work in 1 day. They are very clean and courteous and explain the work that needs to be done and why. Igor and the other worker (don't remember his name. LOL) are very pleasant to deal with. They went above and beyond. I would highly recommend Direct Waterproofing for any water issues. Very Happy - Anthony

From the moment I spoke to Terry after running into some issues with another company he made me extreamly comfortable and reassured me that he would have everything takin care of.
He told the truth, he was professional, honest, trustworthy, understanding and punctual!
There company is definitely the best out there the original company i called was cheaper but the headache I received from them I would have paid double.
He told me when they would start and end and they met that.
The workers Sergey and John and work horses. They had lots of hand digging to he done and with this hot weather we know it can be brutal, they did not stop.
They put down tarps to protect the neighbours driveway and grass from the dirt. They had to remove a fence to have access and put the fence back in better condition. As a nice jesture because they were hard workers and solid people I gave them coffee, water and pizza. That's how you treat great people.
It was a pleasure having them work at my house. I will definitely hire them again if I ever need for my clients.
Terry, Sergey and John. Thank you very much for everything!

I would like to the the opportunity to thank Terry and his team for the amazing work they did at our home.

Terry is suc h a kind, personable and professional individual. His team ; Toni, Sergey and Igor are phenomenal. They are hardworking, respectful and so good at what they do.

Terry took the time to explain the scope of the work. He has a wonderful attitude. Keeps his word. Knows his job so well and provides excellent customer service. Most of all, they completed the work on time and as agreed.

Thank yo. I wish you all the success

Thank you Terry and your team.

Terry and the crew did a very good job waterproofing my basement at a affordable price. Thanks guys!

In June 2021, Terry from Direct Waterproofing completed
my external waterproofing job for the whole house. I
am so impressed with his work. Recently I completed
my concrete project in the backyard and Terry
voluntarily helped me to redirect the sump pump drain
pipe underneath the concrete in my backyard for free.
He has been such a nice person to work with and is very
knowledgeable in his field. I would recommend Terry to
anyone who's looking for a contractor to do the
waterproofing or related project.

Terry and his crew were fantastic in all aspects. The team went above and beyond to take a look at our situation and offer options to solve issues with foundation leaks in our basement.

Terry was friendly and was excellent at explaining expectations and providing updates as the work progressed, and the crew was extremely professional, friendly, and hard-working. Of the many services and contractors we've hired over the years, this team has been among the best!

Terry at Direct Waterproofing is a pleasure to deal with. His team waterproofed the foundation of my home, installed a sump pump, and a backwater flow valve. They were very polite, professional, and do good work.

I've since hired them for other jobs, and highly recommend them.

Very good and professional company. Good and reasonable pricing. I will recommend them to enybody that needs to waterproof their basment.