Although Troy seemed like a nice guy and is just getting his business going, we were super disappointed with our experience. He installed 3 standard doors and one large 3 panel patio door. He really oversold himself and wasn't able to deliver. We ended up paying someone else $1800 to reinstall all the doors he installed as they didn't close properly - particularly the large patio door that he overadjusted the hinge on and broke.
The framer he brought with him that was supposed to be "fantastic" ended up charging for numerous hours of work and only accomplished partially framing a wall, incorrectly framing a door opening (had to be pulled out and redone), and incorrectly framing the opening for the patio doors.
He needs more experience and expertise before he should be going out on his own. The positive was that he was reasonable about the process and agreed not to charge us for the other 1/2 of the bill since he was unable to adjust doors and fix properly and we had to hire someone else to fix them.
- Approximate cost of services:
- $1,500.00