Five Star Painting Markham and Scarborough

Paint & Wallpaper Contractors
Richmond Hill ON L4S 2L3
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Paint & Wallpaper Contractors
Five Star Painting Markham and Scarborough
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Reviews for Five Star Painting Markham and Scarborough

Average customer rating:
9.7 10 (44 reviews)

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Private User
Private User
Private User reviews Markham, ON
0/10

Poor Quality Unprofessional Work

I want to express my extreme disappointment and frustration with the so-called professional painting service provided by Ali and his crew. From the onset, Ali presented himself as a great salesperson, leading me to believe that I was hiring a competent team for the job. However, it quickly became evident that I had been deceived, and their workmanship was far from professional.

Firstly, I had booked their services well in advance, eagerly anticipating the completion of the painting project in our new home. I allowed them a generous timeframe of 4 days, which aligns with industry standards for a proper job completion. To my surprise, they rushed through the work in just 2 days, and the shoddy results were evident. Old drop sheets were carelessly used, leading to paint splatters all over the place, especially on my hardwood floors. Despite some effort on their part to clean up the mess, I continue to find traces of their paint on my floors to this day.

The quality of their work was woefully subpar, falling far short of any professional service I have dealt with in the past. The walls were not adequately sanded, and some areas were left unsanded altogether. They offered excuses for various deficiencies, citing the previous use of oil-based paint on the trims as the reason for poor adhesion. However, these excuses failed to explain why the wall color was sloppily painted over onto the trims, resulting in visible color bleed on the trims in the basement. Additionally, numerous paint drips further highlighted their lack of attention to detail.

In response to my complaint, the painters reluctantly returned to address the issues, but the results were even worse. Their lack of competence was evident as they missed glaring mistakes that we had to point out ourselves. We took the time to tape the entire house for mistakes their crew had overlooked, such as large patches on the walls left unpainted. Even after claiming the job was done, the trims remained unfinished, edges were left unpainted, and only one coat was applied to the edges.

I did not invest my hard-earned money in a low-quality job, and it is unacceptable to be met with resistance when attempting to suggest improvements or point out their mistakes. As a consumer, I have the right to expect a level of professionalism and adherence to industry standards, which this crew failed to deliver.

In conclusion, I would strongly caution anyone considering hiring Ali and his team for painting services to look elsewhere. Their workmanship is substandard, and their approach to customer feedback is unprofessional. I regret entrusting them with my painting project, and I hope this review serves as a warning to others who may be tempted by their sales pitch.

Approximate cost of services:
$8,316.00
2 of 2 people found this review helpful.
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Company Response

This job was not done by us, could possibly be another FiveStar Location. We are not in Markham.. We have informed homestars of this. They are looking into teh matter.

Maddox R
Maddox R
0 reviews Richmond Hill, ON
10/10

Completed on Time.

Five star Painting was able to complete the work in a timely manner, and the finished work looked amazing with clean lines and the pictures do it no justice. The scope of work entailed all of the interior painting less the ceilings.

Approximate cost of services:
$2,500.00
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Company Response

Dear Maddox we appreciate your feedback and really satisfied to know that you are happy with our work. We always strive hard to ensure our clients are satisfied. Thanks Ali

igal ferdman
igal ferdman
3 reviews Richmond Hill, ON
10/10

Fair price

Five star painting did an excellent job repainting our home! The price was fair and they did an excellent job sanding and preparing our shingles and trim for beautiful new paint. The workers were very neat, professional and helpful!

Approximate cost of services:
$2,000.00
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Company Response

Thanks igal. Appreciate your feedback. House looks really neat and beautiful.

Parker L
Parker L
0 reviews Richmond Hill, ON
10/10

Professional

The team were a pleasure to deal with. Job included color matching, filling of holes and cracks, damp treatment, painting and wall paper removal. The end product was excellent and the place left neat and tidy. Entire work took just a day. Communication with team was also easy and professional, both on the day and in the time leading up. Will happily use them again and recommend to others.

Approximate cost of services:
$2,600.00
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Company Response

Thanks Liz. We are very happy to see you satisfied. It was a pleasure working with you as well. Thanks once again

Junior S
Junior S
0 reviews Richmond Hill, ON
10/10

Very impressed with Five star painting

I was very impressed with Five star painting, the guys knew exactly what was going on and have heaps of experience! After a poor experience with an unqualified company, I can highly recommend the Five star painting for their professionalism and value for money!

Approximate cost of services:
$1,900.00
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Company Response

Thanks junior. We appreciate your feedback. We are happy to see you satisfied.

Michael in Toronto
Michael in Toronto
2 reviews Vaughan, ON
10/10

Basement Painting

Ali was a pleasure to work with, he provided a quote promptly and was able to accomodate our tight timeline to paint our nursery and basement. Their pricing was fair and the two painters who came were both respectful and diligent in their work. Highly recommend!

Approximate cost of services:
$1,500.00
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Company Response

Thanks Michael it was a pleasure working with you. Very happy to see your feedback. Thanks

Doug Tinlin
Doug Tinlin
6 reviews Richmond Hill, ON
10/10

Great customer service

Five Star Painting did an incredible job with our new house! The work was done quickly, efficiently and a great price! They were quick to answer any questions we had, and provided great customer service at every step along the way.

Approximate cost of services:
$1,800.00
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Company Response

Thanks Doug. We always want
To make sure that our customers are happy and satisfied

Leandro L
Leandro L
1 review Richmond Hill, ON
10/10

Excellent company!

I hired Five Star Painting to help finish with the remodel of my living room. They taped and spackled the drywall that was installed. I even hired Five Star Painting for a second job to correct a bad patch job on my ceiling. For both jobs, Five Star Painting arrived on time and exactly when they said they would. They were very pleasant to work with and I would not hesitate to hire them again. Excellent company!

Approximate cost of services:
$2,600.00
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Company Response

Thanks. We appreciate your feedback. We are also very happy working for you.

Brenda Strepp
Brenda Strepp
1 review Richmond Hill, ON
10/10

Home painting

Five Star painting team were a pleasure to work with from start to finish. I used their services to paint several rooms in my new home. They were nothing but professional, dependable, and very conscientious. My home looks great and I am so happy with the quality of work. I will definitely use their services again for any future painting projects!

Approximate cost of services:
$2,200.00
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Company Response

Dear Brenda thank you. We also appreciate your kindness and hospitality. It was amazing to work together and we are very happy to receive your feedback.

Wayne in Toronto
Wayne in Toronto
1 review Toronto, ON
10/10

House Painting

Selected this company based on positive reviews and was not disappointed Timely scheduling of estimation and painting. Quality work done and Ali will want to make sure you are a happy customer. No mess and excellent job.

Approximate cost of services:
$2,100.00
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Company Response

Dear Wayne thanks and we are very satisfied to know that you are happy.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Five Star Painting Markham and Scarborough

Five Star Painting is an international company, locally owned and operated house painting company since 2010 servicing the Richmond Hill, Markham, Aurora, Woodbridge, Thornhill, King City, Kleinberg, Maple and Vaughan areas. As a part of an international painting company, we give you the peace of mind as a well established professional contractor that provides top-quality customer service.

We have won the Homestars Best of 2018, 2019, 2020 Award

Because we are a professional painting company we only use experienced and reliable painters who know the difference between quality and quantity. We provide timely customer service and the expected care on each job from start to finish.
A 2 year labor warranty
A responsive management team should there be any challenges
competitive reasonable pricing
Detailed pricing that lets you know what you are getting for your money

We are a licensed and insured company that differentiates our company from smaller and insecure businesses. We strive to exceed your expectations and focus all of our energy and resources on delivering outstanding results.

CATEGORIES
Paint & Wallpaper Contractors
PRODUCTS
Benjamin Moore, Dulux/PPG, Sherwin Williams
SERVICES
house painting, interior painting, exterior painting, residential painting, and commercial painting.
BRANDS
Sherwin Williams, Dulux, Benjamin Moore, PPG
STYLES
standard painting, faux finishing
SPECIALITIES
Exterior House Painting and Staining including Deck/Fence Paint and Stain Wood & Siding Repairs Power Washing Drywall Repairs Stucco Repairs and Painting Commercial Painting and Staining Minor repairs Interior entire house painting and can paint cupboards in a smooth durable finish
WEBSITE
https://www.fivestarpainting.com/
YEAR ESTABLISHED
2006
PAYMENT METHOD
cheque, online, credit card
MEMBERSHIPS
Richmond Hill Board of Trade, Markham Board of Trade, Renovantage
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
$600
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
2 year written warranty
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.